UCLA Campus    |   UCLA Health    |   School of Medicine Translate:
UCLA Health It Begins With U

Your Bill

Print
Email
Your Bill

Billing Frequently Asked Questions (FAQs)

Questions about hospital bills and physician services bills are provided below.pay your hospital bills online

1. I received a HOSPITAL statement from UCLA Health and I have questions, who do I call?

For any questions or issues with your HOSPITAL statement, please call the number on the statement or customer service at:

  • Ronald Reagan UCLA Medical Center               (310) 825-8021
  • UCLA Medical Center, Santa Monica                  (310) 825-8325
  • Resnick Neuropsychiatric Hospital at UCLA     (310) 825-8841
  • Mattel Children's Hospital UCLA                         (310) 825-8021

Customer Service phone hours are 7:30 am to 4:00 pm.

Sample billing statement for UCLA Health Hospital Services.

See a sample of your hospital statement

Quick Link

2. What services are billed under HOSPITAL SERVICES?

UCLA Health HOSPITAL statements include (not a complete list):

  • Clinical and Ancillary Services
  • Laboratory Tests
  • Pathology Tests (biopsies)
  • Inpatient Admissions
  • Emergency Room Services

*Please note hospital and physician services will be billed separately.*

3. I received a PHYSICIAN SERVICES statement from UCLA Health and I have questions, who do I call?

For any questions or issues with your PHYSICIAN SERVICES statement, please call the number on the statement or customer service at:
(310) 301-8860 Phone
(310) 301-8878 Fax

4. How do I get copies of receipts for payments made at my doctor's office?

For duplicate copies of payments made at your doctor's office, please contact your doctor's office directly.

Sample billing statement for UCLA Health Physician Services.

Physician Services sample statement

5. What services are billed under PHYSICIAN SERVICES?

UCLA Health PHYSICIAN SERVICES statements include (not a complete list):

  • Doctor Visits
  • Injections/Vaccines administered in your Doctor's office
  • Tests or procedures performed in your Doctor's office
    • X-rays
    • Spirometry
    • Ear Lavage
    • Pregnancy Test
    • Other

6. How do I get copies of my UCLA billing statements?

  • For copies of your HOSPITAL statement , please call (310) 825-8021.

  • For copies of your PHYSICIAN SERVICES statement, please call (310) 301-8860.

Note: it is the patient's responsibility to confirm with their insurance carrier if UCLA Health is a network provider under their plan prior to services rendered.


View and pay your hospital bills online!

pay your hospital bill online

We are constantly working to improve your experience with us, please visit our convenient, secure online bill payment site at: https://billing.uclahealth.org

click here to pay your hospital bills online

Please Note: This site https://billing.uclahealth.org is currently only available for your HOSPITAL bill. Our physicians bill separately for their charges. Please refer to your physician bill for more information or contact UCLA Medical Group at (310) 301-8860 or fax at (310) 301-8878.

If you are having issues logging in, click here for instructions on how to reset either your username, password or both or call customer service at (310) 825-8021. 

Click here for additional hospital billing FAQs »

Thank you for selecting UCLA Health for your healthcare services!