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 Office of the Patient Experience & Reception Desk Staff

Maged Bebawi

Maged Bebawi
Administrative Assistant II
Information Desk
Office of the Patient Experience & Interpreter Services
UCLA Health

Years of Service
5 Years of Service at UCLA Health

Degree/Certification
Bachelor of Arts in Business Administration

Languages Spoken
English & Arabic

Christopher Fonseca

Christopher Fonseca
Administrative Assistant III
Office of the Patient Experience & Interpreter Services
UCLA Health

Years of Service
7 years of Service at UCLA Health

Degree/Certification
Bachelor of Science in Biology & Spanish (minor)

Languages Spoken

English & Spanish

Russell Ilejay

Russell Ilejay
Administrative Assistant II
Front Line Area 
Office of the Patient Experience & Interpreter Services
UCLA Health

Years of Service
4 Years at UCLA Health

Degree/Certification
Pursuing Bachelor of Arts in Political Science

Professional Experience
Internship at the Office's of Howard Berman, U.S. House of Representative for California's 26th Congressional District

Languages Spoken

English

Monica Loera
Administrative Assistant II
Front Line Area 
Office of the Patient Experience & Interpreter Services
UCLA Health

Years of Service
1 Year at UCLA Health

Degree/Certification
Bachelor of Arts in Sociology & Spanish (Minor)
UCLA Employee Volunteer Interpreter Program (EVIP) Certificate

Languages Spoken
English & Spanish

Sylvia C. Medina

Sylvia C. Medina
Administrative Assistant III 
Office of the Patient Experience & Interpreter Services
UCLA Health

Years of Service
7 years of Service at UCLA Health System

Professional Experience
Nine years experience working with medical related customer service and hands-on patient care.

Languages Spoken
English & Spanish

Regina Nanos

Regina Naanos
Administrative Assistant
Surgical Waiting Area Coordinator
Office of the Patient Experience & Interpreter Services
UCLA Health

Years of Service
3 years of Service at UCLA Health 

Degree/Certification
Bachelor of Science in Health Education

Languages Spoken
English

Angela Sultan

Angela Sultan 
Administrative Assistant
Information Desk 
Office of the Patient Experience & Interpreter Services
UCLA Health

Years of Service
0.3 Years of Service at UCLA Health

Languages Spoken
English & Arabic

Shamsha Merchant

Shamsha Merchant
Administrative Assistant II 
Information Desk 
Office of the Patient Experience & Interpreter Services
UCLA Health

Years of Service
2 Years of Service at UCLA Health

Degree/Certification
Bachelor of Arts in Sociology
Certified Pharmacy Technician

Languages Spoken
English, Hindi & Gujarati