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For Visitors


Visitor's Guide (PDF)

Welcome to Ronald Reagan UCLA Medical Center

(310) 825-9111 Hospital Information
(310) 825-8611 Patient Information Operator
(310) 825-2111 Emergency Department

Information Desk (Level 1)

Information Desks are available in the east and west lobbies of the medical center.

Visitor / Family Access

The well-being of patients is the most important consideration when making decisions regarding visitors and visiting hours.

  • Our patients, if able, determine who visits them and when.  If the patient wishes, visitors and families are welcome 24 hours a day.  This may be modified at times by the nursing staff based on patient need.
  • An adult must accompany children.  Child Life specialists are available to help prepare children for visits with hospitalized parents or immediate family members.
  • Please do not visit if you are ill with an infectious disease such as a cold or flu.
  • Visiting hours in Resnick Neuropsychiatric Hospital at UCLA are determined according to program needs.
  • Discharge time is 11 a.m.  The Discharge Lobby, where patients can wait for their transportation, is available on Level P.

Dining (Level 1 and Level B)

The Edward D. and Anna Mitchell Family Foundation Dining Commons is located on Level 1 of the hospital and is open Monday through Friday, 6:30 a.m. to 10 p.m., and on weekends and holidays from 7:30 a.m. to 8 p.m.

Grab-and-go snacks, sandwiches, salads and beverages are available at the Café, located on Level B near the lobby staircase.  Vending machines are located near the Café.

Cashier's Office (Level 1)

The Cashier's Office accepts payments for hospital services.  Personal checks up to $25 may be cashed.  The Cashier's Office is open 8 a.m. to 5 p.m., Monday through Friday.


  UCLA Health Parking Information - Find complete information on parking locations and rates.

Patients and visitors to Ronald Reagan UCLA Medical Center, Resnick Neuropsychiatric Hospital at UCLA and Mattel Children's Hospital UCLA have valet parking services available on Westwood Plaza.  When leaving, you will retrieve your vehicle from the Valet Lobby located on Level P.

Patient drop-off is available at all entrances.  Alternate parking is available on campus. 

For additional information regarding long-term discounted parking permits, contact Patient Affairs at (310) 267-9113.  For current UCLA parking rates and transportation information, go to www.transportation.ucla.edu or call (310) 825-3618.

Automated Teller Machines (ATM) (Level 1)

For your convenience, an ATM is located near the Gift Shop.

Maddie's Room - Surgical Waiting Room (Level 1)

Family and friends may wait in Maddie's Room while their loved one is in surgery.  They will be notified when the patient arrives in the Recovery Room after surgery.


UCLA Tiverton House, a guest hotel designed to meet the needs of patients and patient families, is located within walking distance of Ronald Reagan UCLA Medical Center.  A shuttle service also is available on weekdays to and from the medical center.  Call (310) 794-0151 for hotel reservations.

Gift Shop (Level 1)

The Gift Shop is open Monday through Friday from 9 a.m. to 7:30 p.m., and frm 11 a.m. to 5 p.m. on Saturday.

Garden of Peace

The Garden of Peace offers a tranquil outdoor retreat for patients and their families to enjoy.

Designated Smoking Area

We are a non-smoking hospital.  If you must smoke, a designated smoking area is located across from the Emergency Department parking lot.