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Information about your Emergency Department visit
Welcome. We've prepared this information for you to help make your visit to the Emergency Department as comfortable as possible.
Upon arrival
When you arrive and register in the Emergency Department, you will first see a specially trained triage nurse. The triage nurse may conduct a brief medical history and exam to determine the severity of your condition. Registration information will be taken by an admissions and registration counselor.
Depending on the seriousness of your injury or illness, you may be taken directly to a treatment room, or you may be asked to wait until a treatment area is available.
If your condition changes while you are in the waiting room, please notify the triage nurse immediately.
In the treatment room
Our physicians and nurses are specialists in emergency medicine. They will examine you and will create a plan of care based on your individual treatment needs. Lab tests and diagnostic procedures may be ordered to further help diagnose your condition.
Additional consulting physicians and/or social workers may also participate in the evaluation. Since UCLA is an academic medical center, residents (physicians receiving advanced training) may also be involved in your care, under the supervision of highly qualified professors, called "attending physicians."
Emergency Department physicians will discuss any treatment plans with you, or with you and your family, and will always protect your right to privacy.
After you have been evaluated
Depending upon your specific medical condition, the Emergency Department physician will either:
- Discharge you and allow you to go home
Ronald Reagan UCLA Medical Center
757 Westwood Plaza, Los Angeles (310) 825-9111
Emergency Department (310) 825-2111 - Admit you to one of UCLA's hospitals in Westwood
- Admit you to UCLA Medical Center, Santa Monica
After your initial contact with a physician, an admissions and registration counselor will ask for your insurance and financial information.
If you are discharged
If you are released following treatment, you will receive written discharge instructions prior to leaving the Emergency Department. It is important that you understand and follow the instructions. At the time of discharge, you may be given a next-day appointment or a referral for further care. If you have any questions, make sure you ask your doctor or nurse before you leave.
If you are admitted to a UCLA hospital in Westwood
The Emergency Department physician will discuss details with you and your family if you are going to be admitted to a UCLA hospital in Westwood. You will be escorted to a hospital room, and your medical care will be taken over by the healthcare team in the assigned unit.
If hospitalization is required
UCLA Health System includes four hospitals on two campuses:
Westwood
- Ronald Reagan UCLA Medical Center
- Mattel Children's Hospital UCLA
- Stewart and Lynda Resnick Neuropsychiatric Hospital at UCLA
Santa Monica
If you are admitted to UCLA Medical Center, Santa Monica
Even if you are initially treated at the Emergency Department in Westwood, you may be admitted to UCLA Medical Center, Santa Monica for hospitalization. Our team will make all the necessary arrangements, and you will be admitted directly to an inpatient bed. The Westwood Emergency Department physician will determine when it is safe for you to travel. You will be given a consent form to sign, a standard procedure for transporting patients between facilities.
You will be transported by ambulance at no additional cost to you. Professional staff will accompany you to monitor your condition and comfort. Your medical records will be sent with you to Santa Monica. If you traveled to the Westwood Emergency Department alone in your own vehicle, arrangements can be made to transport your vehicle to UCLA Medical Center, Santa Monica. This service is free of charge, and you will not incur any parking charges during your hospital stay.
All UCLA hospitals are staffed by UCLA physicians and nurses, have state-of-the-art equipment, and provide the same level of exceptional care and compassion.
Who can I call for more information?
Patient Affairs (310) 267-9113
UCLA Parking (310) 825-3618
For more, visit our For Patients and For Visitors pages.

















