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Video Tele-Interpreting

UCLA Health is proud to offer Video Tele-Interpretation to our patients.  

This technology allows the patient, provider and interpreter to quickly connect and interact face-to-face ensuring high-quality, timely patient care in a language that the patient can understand. 

The service is available through our partnership with the Health Care Interpreter Network (HCIN). There are currently more than 200 qualified medical interpreters online within the HCIN network, providing Spanish, American Sign Language, Arabic, Armenian, Cambodian, Cantonese, Farsi, Hindi, Hmong, Korean, Lao, Mandarin, Mien, Russian, Spanish, Thai, Tongan, Vietnamese and more.

UCLA is currently among an elite group, being 1 of only 30 hospitals within California to use this technology to assist our patients.

Features of Video Interpreting:

  • Allows the care provider and patient to communicate effectively and to follow the treatment plan.
  • Allows us to serve more Limited English Proficient (LEP) patients.
    √  Uses the hospital's own interpreters in high-volume languages.
    √  Accesses additional languages from colleague hospitals.
    √  Accesses an American Sign Language interpreter by video 24/7.