Americans with Disabilities Act (ADA)
- Title II and Title III of the Americans with Disabilities Act covers places of public accommodation and public entities, regardless of whether that entity receives federal financial assistance
- A public accommodation shall furnish appropriate auxiliary aids and services where necessary to ensure effective communication with individuals with disabilities
Aids and services include:
- Qualified interpreters
- Pen and paper
- Telephonic device for the deaf
How to communicate with deaf patients
- If clinics need to contact deaf patients, they may do so by dialing 711 (Relay Service)
- Patients can contact clinics directly for appointments via TDD, e-mails, and another person
Deaf & Hard Of Hearing Patients
- Sign language and oral interpreters, TDDs, and other services are available free of charge, to ensure effective communication between staff, patients and patients' families.
- UCLA currently has an American Sign Language (ASL) Medical Interpreter on staff and contracts for other communication support services as needed.
Universal Signs & Symbols
Please click here for Universal Signs & Symbols