Outpatient Appointments - New Patients
If you have a PPO or are paying out of pocket, please call the Appointment Center at (310) 825-0867 to schedule a New Patient appointment.
If you have a HMO /Kaiser / CCS / other insurance requiring prior authorization: You should first request the insurance authorization for the visit (usually through your primary care provider) and have your medical records faxed to (310) 794-2104. Once your insurance authorization has been received, please call our Appointment Center at (310) 825-0867 to schedule a New Patient appointment.
If you are being referred from within UCLA we do not need your medical records.
If you are being referred from an outside facility, we ask that you request that your child's outside medical records to be faxed to (310) 794-2104. Your child can be scheduled for a New Patient appointment if you have the insurance authorization, but you should know that we will need your medical records at least 2 weeks prior to your appointment. If we do not receive medical records at least 2 weeks prior to the scheduled appointment, the appointment WILL be cancelled and you will have to reschedule.
We request that you provide ONLY records that include:
A written referral or summary from the referring doctor's office stating why your child is being referred to our clinic
An initial evaluation and most recent clinic visit from any doctor or specialist your child has seen since the onset of pain/symptoms
The results from recent laboratories and imaging. We do not initially need actual films or CDs.
Outpatient Appointments - Return Visit Patients
To make a follow-up appointment with the Children's Pain & Comfort Care Program, please call our Appointment Center at (310) 825-0867.
Inpatient Pain & Comfort Care (Palliative Care) Consultations
Please ask your primary hospital team about contacting our service for a consultation.