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Patient Experience

Patient Experience

Patient Experience
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Patient Experience

The Office of Patient Experience

We listen. We care.

Respectful care means listening to you. At UCLA Health, we partner with you to achieve your health goals. Our doctors, nurses and other health care staff are committed to providing exceptional care with kindness and respect.

At UCLA Health, you should always feel:

  • Comfortable and safe
  • Listened to and heard
  • Valued and respected

If you ever experience anything less from UCLA Health, we want to hear from you.

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Patient Advocates

It is our goal at UCLA Health to create a welcoming, healing, caring, safe and professional environment for our patients, their families, visitors and each other. Patient Advocates are available to our patients, families and visitors. Please contact us to let us know how we can help you.

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Contact Us

Ronald Reagan UCLA Medical Center
Office of the Patient Experience

757 Westwood Plaza, Suite 1107
Los Angeles, CA 90095-7431 (map)
Phone: 310-267-9113
Monday to Friday, 8 am to 5 pm

UCLA Santa Monica Medical Center 
Office of the Patient Experience

1304 15th Street, Suite 202
Santa Monica, CA 90404-6937 (map)
Phone: 310-267-9113
Monday to Friday, 8 am to 5 pm

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