Two information desks are available in the hospital's main lobby on Level 1.
The UCLA Health Interpreter/Translation program is available to all UCLA Health inpatients, outpatients and their relatives. Every attempt is made to provide services in any language either by an in-person interpreter or by telephone.
A telecommunications device is available for the hearing impaired. Arrangements also can be made to have a sign-language interpreter assist a hearing-impaired patient.
People Animal Connection (PAC) is a volunteer group that provides animal-assisted therapy and companionship to aid in the comfort and healing of UCLA Health patients. The PAC program includes more than 40 human/canine teams. Each dog and its owner undergo a comprehensive evaluation and rigorous training before being accepted into the innovative program. Evidence shows that PAC visits help lower blood pressure and improve the mental well being of the patient. Website: www.uclahealth.org/PAC
An interfaith meditation room/chapel, located on Level 1, is open 24 hours a day. Priests, rabbis and ministers of various denominations are available to offer spiritual care. To contact a hospital chaplain, please ask your nurse, or call the Spiritual Care Office. Website: www.uclahealth.org/SpiritualCare
The mission of the Nathanson Family Resource Center is to provide a comfortable and welcoming environment for families who are dealing with significant mental illness. The resource center is located in Room B8-248 on the B level of the Semel Institute building. The center is available to families of patients at Resnick Neuropsychiatric Hospital at UCLA, and offers a comfortable living-room area and a spacious conference room.
A reading room provides printed materials related to mental illness, along with two computers with Internet access. Staff members and volunteers are trained to sensitively deal with the needs of families, and are available to guide them through the Internet. Appointments are not required, but are recommended if visitors need direct assistance in researching topics or resources.
The center is open Monday through Thursday, from 10 am to 4 pm, and Friday, 8 am to 3 pm. Phone: (310) 794-9584, or email: NFRC@mednet.ucla.edu.
The Dining Commons is located on Level 1 of Ronald Reagan UCLA Medical Center and includes an outdoor patio. The Dining Commons is open Monday through Friday, 6:30 am to 10 pm, and on weekends and holidays from 7:30 am to 8 pm.
The Café is located on Level B, at the bottom of the lobby staircase of the Ronald Reagan UCLA Medical Center, and offers sandwiches, salads, sushi and beverages. Vending machines are located on Level B near the Café.
The Plaza Deli and Grill is located adjacent to 100 UCLA Medical Plaza.
Other dining options are available in Westwood Village, and throughout the UCLA campus.
Operated by the Ronald Reagan UCLA Medical Center Auxiliary, the Gift Shop offers flowers, plants, greeting cards, candy, gifts and UCLA signature items. The Gift Shop is located on Level 1 and is open Monday through Friday, 9 am to 7:30 pm, and on Saturday from 11 am to 5 pm.
A University Credit Union ATM is located on Level 1 next to the Gift Shop.
For your safety and security, escort services are available for evening appointments and after-hours assistance. Contact the service from any campus phone by dialing 4-WALK (4-9255). Your escort will arrive in 10 to 15 minutes. Wheelchairs also are available upon request.
The Cashier's Office is located adjacent to the Gift Shop on Level 1. The office hours are Monday through Friday, 8 am to 5 pm.