Emergency Procedures

The UCLA Heath Security & Parking Department is responsible for responding to all types of emergencies. Our facilities have standardized responses for the following emergencies:

• Infant abduction
• Pediatric (child) abduction
• Abusive or combative persons
• Persons with weapons/hostage situations
• Bomb threats
• Suspicious packages

Code Pink: Infant Abduction

• Respond to the nearest exit and screen everyone leaving the building.
• Be alert for people with children or large bags/packages.
• Report any suspicious or unusual situations to security immediately.

More information about infant abduction response for staff members (PDF) »

Code Purple: Pediatric Abduction

• Respond to the nearest exit and screen everyone leaving the building.
• Be alert for people with children or large bags/packages.
• Report any suspicious or unusual situations to security immediately.

More information about pediatric abduction response for staff members (PDF) »

Code Gray: Abusive or Combative Person

• Respond to the location if nearby to assist staff and security as needed.

More information about abusive or combative person response for staff members (PDF) »

Code Silver: Person with Weapon, or Hostage Situation

• If directly involved, do whatever you can to escape, take cover and shelter in place.
• Within the hospital, call #36 to report as much information about the suspect as possible and report any injuries. Otherwise, call 911. 
• If not directly involved, stay away from the location, evacuate ambulatory persons if it can be done safely, shelter in place with non-ambulatory patients.

More information about responding to weapon and hostage situations for staff members (PDF) »

Bomb Threats

IF RECEIVING A BOMB THREAT, IMMEDIATELY DO THE FOLLOWING:

• Do NOT use cellular or wireless phones or attempt to transmit on a two-way radio anywhere near the area of a reported bomb.
• If received over the phone, obtain as much information as possible from the caller to complete the Bomb Threat Report form.
• Attempt to keep the caller on the line for as long as possible.
• While attempting to get the information necessary to complete the Bomb Threat Report, alert a colleague to call #36. Colleague should report to the operator the phone extension on which the threat is being received.
• Contact the following persons/departments and report the information in the completed Bomb Threat Report:
  • Medical Center Communications at #36
  • Your Immediate Supervisor
• Confine all information about a bomb threat to those persons/departments listed above, unless Administration or the Police Department authorizes its release.
• Stay available to answer questions from the Police Department and Administration.
• Assist with evacuation efforts if directed by Administration or the Police Department.
• If a bomb or suspicious package is not found, report to your Supervisor or the Police Department that the area is "clear".

More information about bomb threat response for staff members (PDF) »

Suspicious Packages 

IF A SUSPICIOUS PACKAGE OR DEVICE IS FOUND, IMMEDIATELY DO THE FOLLOWING:

• Do NOT use cellular or wireless phones or attempt to transmit on a two-way radio anywhere near the area of a suspicious package.
• Do not remove or otherwise attempt to touch the package.
• Move yourself and others away from the package.
• Contact Medical Center Communications at #36 and your immediate supervisor.
• Tell the operator:
  • Building name
  • Floor
  • Corridor
  • Room number
  • Area name
  • Description of package
  • When package was first noticed
  • Why package is "suspicious"
  • Where you can be reached, for further information
• Keep yourself available to answer questions from the Police Department and Medical Center Administration.
• Assist with evacuation efforts if directed by Administration or the Police Department.

More information about responding to suspicious packages for staff members (PDF) »

Learn more about emergency preparedness at UCLA Health

Visit our Office of Emergency Preparedness page.