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Emergency Procedures

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Emergency Procedures

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Security staff monitoring the health system on computer screens The UCLA Heath Security & Parking Department is responsible for responding to all types of emergencies. Our facilities have standardized responses for the following emergencies:
  • Infant abduction
  • Pediatric (child) abduction
  • Abusive or combative persons
  • Persons with weapons/hostage situations
  • Bomb threats
  • Suspicious packages

Table of color-coded security responses

 

Code Pink: Infant Abduction

  • Respond to the nearest exit and screen everyone leaving the building.
  • Be alert for people with children or large bags/packages.
  • Report any suspicious or unusual situations to security immediately.

More information about infant abduction response for staff members (PDF) »

 

Code Purple: Pediatric Abduction

  • Respond to the nearest exit and screen everyone leaving the building.
  • Be alert for people with children or large bags/packages.
  • Report any suspicious or unusual situations to security immediately.

More information about pediatric abduction response for staff members (PDF) »

 

Code Gray: Abusive or Combative Person

  • Respond to the location if nearby to assist staff and security as needed.

More information about abusive or combative person response for staff members (PDF) »

 

Code Silver: Person with Weapon, or Hostage Situation

  • If directly involved, do whatever you can to escape, take cover and shelter in place.
  • Within the hospital, call #36 to report as much information about the suspect as possible and report any injuries. Otherwise, call 911. 
  • If not directly involved, stay away from the location, evacuate ambulatory persons if it can be done safely, shelter in place with non-ambulatory patients.

More information about responding to weapon and hostage situations for staff members (PDF) »

 

Bomb Threats

IF RECEIVING A BOMB THREAT, IMMEDIATELY DO THE FOLLOWING:

  • Do NOT use cellular or wireless phones or attempt to transmit on a two-way radio anywhere near the area of a reported bomb.
  • If received over the phone, obtain as much information as possible from the caller to complete the Bomb Threat Report form.
  • Attempt to keep the caller on the line for as long as possible.
  • While attempting to get the information necessary to complete the Bomb Threat Report, alert a colleague to call #36. Colleague should report to the operator the phone extension on which the threat is being received.
  • Contact the following persons/departments and report the information in the completed Bomb Threat Report:
    • Medical Center Communications at #36
    • Your Immediate Supervisor
  • Confine all information about a bomb threat to those persons/departments listed above, unless Administration or the Police Department authorizes its release.
  • Stay available to answer questions from the Police Department and Administration.
  • Assist with evacuation efforts if directed by Administration or the Police Department.
  • If a bomb or suspicious package is not found, report to your Supervisor or the Police Department that the area is "clear".


More information about bomb threat response for staff members (PDF) »

 

Suspicious Packages 

IF A SUSPICIOUS PACKAGE OR DEVICE IS FOUND, IMMEDIATELY DO THE FOLLOWING:

  • Do NOT use cellular or wireless phones or attempt to transmit on a two-way radio anywhere near the area of a suspicious package.
  • Do not remove or otherwise attempt to touch the package.
  • Move yourself and others away from the package.
  • Contact Medical Center Communications at #36 and your immediate supervisor.
  • Tell the operator:
    • Building name
    • Floor
    • Corridor
    • Room number
    • Area name
    • Description of package
    • When package was first noticed
    • Why package is "suspicious"
    • Where you can be reached, for further information
  • Keep yourself available to answer questions from the Police Department and Medical Center Administration.
  • Assist with evacuation efforts if directed by Administration or the Police Department.


More information about responding to suspicious packages for staff members (PDF) »

 

Learn more about emergency preparedness at UCLA Health

Visit our Office of Emergency Preparedness page.

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