• UCLA Health
  • myUCLAhealth
  • School of Medicine
Volunteer Services

Volunteer Services

Volunteer Services
  • Volunteer at Santa Monica Facility
    • Forms to Bring To Check-In Day
    • Student Volunteers
    • Non-Student Volunteers
    • Volunteer Opportunities
    • Companion Care Program
  • Volunteer at Westwood Facilities
    • Student Programs
    • Non-Student Volunteers
    • Volunteer Opportunities
  • Our Programs
    • UCLA Health Sciences Volunteer Programs
    • Care Extender Program
    • Administrative Intern Program
    • Nursing Volunteer Program
    • MAPS Volunteer Program
    • Mattel Youth Ambassadors
    • Creative Arts Program
    • People Animal Connection - PAC
    • UCLA Employee/Retiree Volunteer Opportunities
  • Staff Resources
    • Request a Volunteer
    • FAQ Concerning Volunteers
  • Volunteer Resources
    • Hours of Verification + Certificate of Completion
    • Forms
    • Volunteer Testimonials
    • FAQ
  • Contact
  • UCLA Health
  • myUCLAhealth
  • School of Medicine

Volunteer Services

Our Programs

Our Programs

Our Programs

  • UCLA Health Sciences Volunteer Programs
    • Frequently Asked Questions
    • UCLA Health Sciences Volunteer Office
      • Active Volunteers Resources
      • Verification of Hours Request
    • Volunteer Eligibility Requirements
    • Volunteer Guidelines
      • Remote Volunteer Guidelines
        • Use of Personal Device Volunteer Parameters
      • Other Approvals Required
    • Clinical UCLA Health Sciences Volunteer Program
      • Clinical UCLA Health Sciences Program: Required Assignment Forms
      • Step 1: Clinical UCLA Health Sciences Volunteer Requirements
    • Non-Clinical UCLA Health Sciences Volunteer Program
      • Non-Clinical UCLA Health Sciences Program: Required Assignment Forms
      • Step 1: Non-Clinical UCLA Health Sciences Volunteer Requirements
    • Minor Volunteer - UCLA Health Sciences Programs
      • Clinical UCLA Health Sciences Minor Volunteer
      • Non-Clinical UCLA Health Sciences Minor Volunteer Program
    • Step 2: On-Boarding Appointment
    • Step 3: Final Session Orientation
  • Care Extender Program
  • Administrative Intern Program
  • Nursing Volunteer Program
    • Application Process
    • Onboarding Requirements
      • Forms and Training
      • Health Requirements
      • Background Screening
      • CPR
    • Accelerated Summer Program
    • FAQ
  • MAPS Volunteer Program
    • About MAPS
    • Testimonies
    • Application Process
    • Onboarding Requirements for Accepted Volunteers
      • Forms and Training
      • Health Requirements
      • Background Screening
    • FAQ
  • Mattel Youth Ambassadors
    • Forms Required
    • Meet Our Founding Member-Nazanin Nayeri
    • Mattel Youth Ambassadors FAQ's
  • Creative Arts Program
  • People Animal Connection - PAC
  • UCLA Employee/Retiree Volunteer Opportunities
  • UCLA Health Sciences Volunteer Programs
  • Care Extender Program
  • Administrative Intern Program
  • Nursing Volunteer Program
  • MAPS Volunteer Program
  • Mattel Youth Ambassadors
  • Creative Arts Program
  • People Animal Connection - PAC
  • UCLA Employee/Retiree Volunteer Opportunities
  • About MAPS
  • Testimonies
  • Application Process
  • Onboarding Requirements for Accepted Volunteers
  • FAQ
  1. Home
  2. Our Programs
  3. MAPS Volunteer Program
  4. About MAPS

About MAPS

Share this

MAPS Volunteer Picture with Nurse

MAPS Overview

Objective

To facilitate improvement of patient safety by observing clinical processes at UCLA Medical Center and provide reliable feedback to the leadership and management of UCLA healthcare.

Audit Tools

In order to measure performance, MAPS observers make use of two audit tools.

  1. Hand washing– Described by TJC is that we follow current Center for Disease Control (CDC) or World Health Organization (WHO) guidelines. UCLA Health follows the CDC guidelines. The caregiver is to wash his/her hands for 15 seconds when soiled or if patient is on special contact precautions (example: spore) where this method is needed. The caregiver must also use alcohol-based cleaner between each patient contact.
  1. Personal Protective Equipment (PPE) – All PPE used by hospital personnel is worn correctly when entering the patients room and properly disposed of when leaving.

Safety and US Healthcare

  • 98,000 deaths occur in the US each year due to errors in medical care
  • 50% of these occurrences are preventable
  • Healthcare industry is determined to improve and is imposing strict regulations towards patient safety

UCLA and the Joint Commission

  • The Joint Commission (TJC) conducts a hospital wide audit every three years
  • UCLA Ronald Reagan Hospital (RRH) had its last audit June 27 – July 1, 2016.
  • UCLA RRH passed the three-year hospital survey with TJC excited about how well we run RRH with safety and quality for our patients.
  • One of the main objectives of Project MAPS (Measuring to Achieve Patient Safety) is to help the hospital get prepared for the three-year Joint Commission Survey and any other Joint Commission Survey (Solid Organ, Ventricular Assistive Devise (VAD), Stroke, etc.).
  • MAPS also helps the hospital be ready for any California Department of Health (CDPH) or CMS Survey.
  • MAPS’ audit tools adhere to TJC’s National Patient Safety Goals (NPSGs). These goals are put on the National list since they are the most frequent occurring items that go wrong when a mistake in a hospital occurs.

For more information about who we are and what we do, see our info session powerpoint: 

MAPS Info Session Fall 2019.pdf

Like Us on Facebook Follow Us on Twitter Subscribe to Our Videos on YouTube Follow us on Instagram Connect with Us on LinkedIn Follow us on Pinterest
UCLA Health hospitals ranked best hospitals by U.S. News & World Report
  • UCLA Health
  • Find a Doctor
  • School of Medicine
  • School of Nursing
  • UCLA Campus
  • Directory
  • Newsroom
  • Subscribe
  • Patient Stories
  • Giving
  • Careers
  • Volunteer
  • International Services
  • Privacy Practices
  • Nondiscrimination
  • Billing
  • Health Plans
  • Emergency
  • Report Broken Links
  • Terms of Use
  • 1-310-825-2631
  • Maps & Directions
  • Contact Us
  • Your Feedback
  • Report Misconduct
  • Get Social
  • Sitemap
Like Us on Facebook Follow Us on Twitter Subscribe to Our Videos on YouTube Follow us on Instagram Connect with Us on LinkedIn Follow us on Pinterest

Sign in to myUCLAhealth

Learn more about myUCLAhealth