MAPS Volunteer Program

Measuring to Achieve Patient Safety (MAPS) is part of UCLA’s continual effort to enhance quality of patient care and improve patient safety.

 MAPS is comprised of the two following programs:

1. MAPS General Volunteering

• General volunteers examine healthcare hygiene quality, including hand washing and personal protective equipment.
• Read more about General Volunteering on the About MAPS page.

2. Fall Ambassador Volunteering

• Fall Ambassador Volunteers ensure proper safeguards are in place for patients who are at high risk for falls in the hospital.
• Read more about Fall Ambassador Volunteering on the About MAPS page.

Why should you join MAPS?

You will gain the opportunity to:

1. Observe and interact with healthcare providers, such as attendings, residents, nurses, care partners, patient transport, and more
2. Gain experience with different departments within the hospital
3. Gain clinical experience

Volunteer Expectations

You are assigned 16 service hours per month. We ask for 3 quarters or approximately one year of commitment to the MAPS program. You must also complete the onboarding process before you begin volunteering.

More Questions?

Please visit our FAQ page. 

For more information contact Khanh Luu, RN, MSN, CPN, Program Manager at (310) 267-9858 or Michelle Tolentino, RN, MSN, Director at (310) 267-9087 or nursingvolunteer@mednet.ucla.edu.

Nursing Volunteer Programs 
Ronald Reagan UCLA Medical Center 
Department of Nursing Administration 
757 Westwood Plaza, Suite B790 
Los Angeles, CA 90095 
(310) 267-9087

 

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