Frequently Asked Questions

What are some ways I can prevent written PHI from being disclosed in non-secure locations such as clinic registration areas, conference rooms, elevators, and cafeterias?

In order to minimize the risk of violating patient privacy, individuals should do the following:

• Turn over clinic schedules when not being used at the registration desks or place a cover sheet over the documents
• Remove PHI from conference rooms upon leaving.
• Carry medical records with the patient’s name facing inward when standing in elevators.
• Avoid bringing PHI (i.e. medical charts) to public places such as the cafeteria as it may get left behind. Store PHI in a secure location (i.e. office) prior to leaving for the cafeteria.