What should I do when Law Enforcement Officers request PHI?It may depend on the manner in which the law enforcement officer is requesting the information such as in writing through a subpoena or court order, by phone or directly in a care setting.In writing: if a law enforcement officer serves you with a subpoena for medical records you should contact the HIMS department. By phone or in person: if a law enforcement officer contacts you by phone or approaches you in a care setting for information on a patient (verbal, written, or electronic), immediately contact your supervisor, Safety/Security Services at x77100, or the Office of Compliance Services – Privacy at x48638 for assistance. Don’t disclose information before receiving assistance. | |
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