Is it okay to include PHI in the “subject field” caption of an email message?Generally this should not be done. Do not use “patient-specific information” such as the patient’s name or medical record number in the subject line of the e-mail. This applies to sending e-mail internally and externally. However, patient encounter numbers can be used for billing and clinical operations when sending e-mail within the Mednet e-mail system. | |
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