• UCLA Health
  • myUCLAhealth
  • School of Medicine
Office of Compliance Services

Office of Compliance Services

Office of Compliance Services
  • About Our Program
    • Message from the Vice Chancellor
    • Code of Conduct & Statement of Ethics
    • Organizational Structure
    • Contact Us
    • Staff Spotlight
    • Program Description
    • Hotline Information
    • Conflict of Interest/Vendor Relations
    • Other Informative Sites
  • Compliance Services
    • Clinical Research Billing
    • Hospital Compliance
    • Professional Compliance
    • Frequently Asked Questions
    • EMTALA Compliance Program
  • Information Security & Privacy
    • Device Security
    • Additional Resources
    • HIPAA Training
    • Forms
    • Guidance and Policies
    • Frequently Asked Questions
  • Education & Training
    • Clinical Research Compliance Training
    • New and Current Faculty Training
    • EMTALA Training
    • HIPAA Training
    • Ethics Briefing/Conflict of Interest Training
    • Clinical Laboratory and Pathology Compliance Training
    • Advisory Notices
    • Webinars
  • Policies & Procedures
    • Clinical Laboratory and Pathology Compliance
    • Ronald Reagan UCLA Medical Center (Westwood)
    • Resnick Neuropsychiatric Hospital at UCLA
    • UCLA Santa Monica Medical Center
  • Compliance Tips
    • Frequently Asked Questions
    • Information Security Tips
    • Privacy Tips
    • Hospital, Physician, and Clinical Research Tips
  • UCLA Health
  • myUCLAhealth
  • School of Medicine

Office of Compliance Services

Frequently Asked Questions

  1. Home
  2. Frequently Asked Questions

Frequently Asked Questions

Share this

How Should I Communicate With Patients When Visitors Are Present?

If a patient is accompanied by a visitor in the exam room, triage area, or pre-op/post-op room, do not assume that a patient consented to have a visitor hear patient-provider communications.  The following steps are considered best practices to ensure we protect patient privacy:
  
    1. Ask the patient if he/she wants the visitor(s) or friend(s) to be present and be sure to give a preview of the topics to be discussed.
    2. If permission is given, it is ideal to document it in the patient's medical record.
    3. If permission is not granted or in your judgment the patient does not appear comfortable with the person present you may ask the visitor(s) to step outside the room or away from the area where the conversation will take place.


Like Us on Facebook Follow Us on Twitter Subscribe to Our Videos on YouTube Follow us on Instagram Connect with Us on LinkedIn Follow us on Pinterest
UCLA Health hospitals ranked best hospitals by U.S. News & World Report
  • UCLA Health
  • Find a Doctor
  • School of Medicine
  • School of Nursing
  • UCLA Campus
  • Directory
  • Newsroom
  • Subscribe
  • Patient Stories
  • Giving
  • Careers
  • Volunteer
  • International Services
  • Privacy Practices
  • Nondiscrimination
  • Billing
  • Health Plans
  • Emergency
  • Report Broken Links
  • Terms of Use
  • 1-310-825-2631
  • Compliance Hotline
  • Contact Us
  • Your Feedback
  • Report Misconduct
  • Get Social
  • Sitemap
Like Us on Facebook Follow Us on Twitter Subscribe to Our Videos on YouTube Follow us on Instagram Connect with Us on LinkedIn Follow us on Pinterest

Sign in to myUCLAhealth