What are some reasonable precautions that should be used when other people might hear or see patient information?
Using lowered voices or talking apart from others when sharing protected health information. However, in an emergency situation, in a loud emergency room, or where a patient is hearing impaired, such precautions may not be practicable.
Drawing the curtain before speaking with patients in the emergency room or in semi-private hospital rooms.
When speaking on the telephone do not do so in a public area if it can be avoided.
