Frequently Asked Questions

How do I tell if I am emailing to a non-Mednet email address?

Check for non-mednet email addresses before sending PHI because unencrypted PHI should never be sent to non-Mednet email addresses.

• The user icon in the Exchange Global Address List will include a little globe if the user has a non-Mednet email address (see circled examples below).
• One exception is that it is OK to send PHI to @jsei.ucla.edu addresses because emails between JSEI and Mednet have been appropriately secured.

If you have any questions, please contact your IT support group or the Office of Compliance Services – Information Security (InfoSecAll@mednet.ucla.edu)