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Frequently Asked Questions

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Frequently Asked Questions

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What information must be provided to the scheduler when I schedule a clinical study protocol visit/service?

To schedule a study protocol service within UCLA Health System, you will need to provide   the following information to the registration/scheduling desk :
    1. Study name and ID number (IRB number) to link the correct study
    2. The billing flag to set for the services to be provided
      1. bill all to the study;
      2. bill all to the patient and insurance;
      3. bill some to the study and some to the patient/insurance
    3. Study coordinator contact information for questions
To schedule a study protocol service with a provider who is an anesthesiologist or pathologist at UCLA, an HMO affiliate, or any other provider who uses an external billing service, (not CareConnect),  the following information will be required:
    1. Study name and study ID
    2. Whether the study is a qualified clinical trial or locally approved device study or CED-approved study
    3. Whether the service is a billable routine cost of a qualified clinical trial or approved device study, or is a service to be charged to the study
    4. The study team contact person for questions
    5. The name of the principal investigator


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