Frequently Asked Questions

How can I use remote desktop?

• Instructions on how to allow remote desktop connections to your computer and how to run remote desktop on Windows PC can be found at the link below. You may need to contact your IT support group to help configure your PC to allow remote access.http://windows.microsoft.com/en-US/windows-vista/Connect-to-another-computer-using-Remote-Desktop-Connection
• Instructions for Remote Desktop Client for Mac can be found here: http://www.microsoft.com/download/en/details.aspx?id=18140

To use Remote Desktop from external locations, you must be authorized by your supervisor to work remotely and have the ability to VPN into the Mednet Network. Please contact your IT support team for more information.