Frequently Asked Questions

How can I wipe the contents of my Apple mobile devices (iPhone, iPad, iPod) if they are lost or stolen? Remote wipe allows you to securely delete files on your lost or stolen phone or tablet by sending a wipe command to the device. Apple users can set up Find My iPhone by selecting Settings > iCloud > Find My iPhone and moving the slider to On. You will need an Apple ID and iCloud account. (Remember, UCLA information should never be stored in iCloud.) In the event of a loss or theft, go to https://www.icloud.com/ to wipe the device. If you use ActiveSync for your MedNet email, you can wipe your device with Outlook Web Access by following the instructions at the following website: http://itsecurity.mednet.ucla.edu/body.cfm?id=59 Here’s how to register with ActiveSync.

Remote wipe allows you to securely delete files on your lost or stolen phone or tablet by sending a wipe command to the device.
Apple users can set up Find My iPhone by selecting Settings > iCloud > Find My iPhone and moving the slider to On. You will need an Apple ID and iCloud account. (Remember, UCLA information should never be stored in iCloud.)
In the event of a loss or theft, go to https://www.icloud.com/ to wipe the device.
If you use ActiveSync for your MedNet email, you can wipe your device with Outlook Web Access by following the instructions at the following website: http://itsecurity.mednet.ucla.edu/body.cfm?id=59
Here’s how to register with ActiveSync.