UCLA Health, the clinical component of the UCLA academic medical enterprise, consists of Ronald Reagan UCLA Medical Center, UCLA Health - Santa Monica Medical Center, Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, as well as the many primary care and specialty care offices throughout the western area of Los Angeles.
The UCLA Medical Group is the contracting entity for the UCLA Faculty Group practice, Clinical Affiliate practitioners, and other providers in the community who have agreed to contract with the University. The UCLA Medical Group contracts with HMOs and PPOs to provide healthcare services for their members. UCLA also contracts with other medical groups and Independent Physician Associations (IPAs) throughout Southern California for UCLA specialists to provide tertiary care services to their referred patients.
If you received inpatient or outpatient services at UCLA or its associated facilities and would like to speak with a customer service representative, please call (310) 825-8021. If you have already received a hospital or physician bill, you also may refer to the phone number indicated on the bill.
In addition to self-pay patients, UCLA works with many payors including indemnity plans, Medicare fee-for-service, PPOs, and various HMOs. The nurses who staff the UCLA Health System Physician Referral Service can help you determine if your health plan is accepted by our physicians and hospitals. Call (800) UCLA-MD1 / (800) 825-2631.
If you are insured by a PPO, you may self-refer to specialists at UCLA. Please call UCLA Physician Referral at (800) UCLA-MD1 / (800) 825-2631. If you are covered by an HMO, you will need to get an authorization from your primary care physician to be referred to UCLA specialty physicians.
Your physician can fax the referral authorization to the UCLA Physician Helpline at (310) 301-5391. If you do not belong to an HMO, please have your physician call the UCLA Physician Helpline at (844) 482-5237.