If you are “new” and have not requested HealthLink access, please visit Access Request section - Interested in connecting with HealthLink? for further details call the HealthLink team at 310-267-0884 or submit a Customer Service Request form.
Form submission and training enrollment should be facilitated by a designated Manager or point person (aka “Site Administrator”) within your group who has already communicated with the HealthLink team. “Site Administrator” is a term used by HealthLink for the designated point person.
The HealthLink team will coordinate access for new users in coordination with the designated Site Administrator. Users will gain access after the steps below are completed.
For live sites, all requests for additional users must be done by the Site Administrator electronically via the HealthLink portal and the site must be current with the mandatory 90 day user verification audits. If you are the Site Administrator and have not completed your HealthLink training, please contact the HealthLink team at [email protected].
Access to new users will be granted after the following steps have been completed:
Step 1: Site Administrator submits new user request via the HealthLink portal
Step 2: Access Forms: Complete and sign the following three forms.
Step 3: Training: Users have viewed the e-learning and passed the proficiency test available at the end of the training. Users will be provided with link to the e-learning after their access forms have been processed. An email will be sent to each individual user with instructions on how to complete the training process.