The UCLA Health Language Services department provides services to all UCLA Health inpatients, outpatients and their relatives at no cost. Every attempt is made to provide services in any language. The service will be provided by an in-person interpreter, video conference or by telephone.
Language Services supports equal access to care by providing:
UCLA interpreters contribute to quality patient care, assuring effective and efficient communication that increases Limited English Proficient patients and staff satisfaction resulting in better clinical outcomes.
Written translation of certain medical documents, correspondence and patient education materials is available. However, in-house translation services are limited and some requests will be referred to outside agencies and independent translators.
Interpreters/Translators support the UCLA Health mission of delivering leading edge patient care, education and research one patient at a time. Our goal is to help Limited English Proficient patients build a direct relationship with their healthcare providers through accurate, complete and thorough interpretation/translation in order to achieve better practice outcomes.
As part of our commitment to the UCLA Health, we are dedicated to providing culturally competent services and facilitating access to health services for Limited English Proficient patients, their families and visitors through a full-range of language related services of the highest quality and utility.