• UCLA Health
  • myUCLAhealth
  • School of Medicine
UCLA Mattel Children's Hospital

 

UCLA Mattel Children's Hospital
  • About Our Hospital
    • Maps & Directions
    • Our Physicians
    • Family-Centered Care
    • News
    • Photo Gallery
    • Video Gallery
    • UCLA Health Home
    • Maps & Directions
    • Family-Centered Care
    • Photo Gallery
    • Video Gallery
    • Accountable Care Organization (ACO)
    • UCLA Health Home
  • Patient & Family Guide
    • Appointment: Call, Click, Come In
    • Admissions Information
    • Before Your Visit
    • During Your Visit
    • Preparing to Go Home
    • Preparing for Surgery
    • Maps & Directions
    • Facilities & Amenities
    • Outpatient Locations
    • Visitors
    • Health Plans
    • Health Forms
    • Medical Records
    • Billing Information
    • Health Resources
    • Health Tips for Parents
    • Office of Patient Experience
    • Share Your Story
    • Patient Greeting Cards

    Share Your Story

    Share your patient story on our UCLA Health blog
    • Appointments: Call, Click, Come In
    • Outpatient Locations
    • Admissions Information
    • A Guide to Preparing for Surgery
    • Maps & Directions
    • Facilities & Amenities
    • Visitors
    • Health Plans
    • Medical Records
    • Billing Information
    • Health Resources
    • Office of Patient Experience
    • Share Your Story
  • Research & Education
    • Children's Discovery & Innovation Institute
    • Pediatric Justice, Equity, Diversity and Inclusion
    • Pediatric Board Review Course
    • Pediatric Residency Program
    • Pediatric Fellowship Programs
    • Pediatric Medical Students
    • Grand Rounds Videos
    • Department of Pediatrics CME
    • Children's Discovery & Innovation Institute
    • Pediatric Justice, Equity, Diversity and Inclusion
    • Pediatric Board Review Course
    • Pediatric Residency Program
    • Pediatric Fellowship Programs
    • Pediatric Medical Students
    • Grand Rounds Videos
  • Get Involved
    • Give Back
    • Kid Captain
    • Bruin Run/Walk
    • Today's and Tomorrow's Children Fund
    • How You Can Make a Difference
    US News Best Children's Hospital Rankings 2016-2017
    • Give Back
    • Mattel Party on the Pier
    • Kid Captain
    • Today's and Tomorrow's Children Fund (TTCF)
  • Divisions & Services
    • Chase Child Life
    • Fit for Healthy Weight Program
    • General Pediatrics
    • Intervention Program
    • Neonatology & Developmental Biology
    • Newborn Screening Program
    • Pediatric Allergy & Immunology
    • Pediatric Anesthesiology
    • Pediatric Cardiology
    • Pediatric Craniofacial Clinic
    • Pediatric Critical Care
    • Pediatric Endocrinology
    • Pediatric Gastroenterology
    • Pediatric Genetics
    • Pediatric Hematology/Oncology
    • Pediatric Hospital Medicine
    • Pediatric Imaging
    • Pediatric Infectious Diseases
    • Pediatric Infusion Center
    • Pediatric Medical Home Program
    • Pediatric Nephrology
    • Pediatric Neurology
    • Pediatric Neurosurgery
    • Pediatric Palliative Care
    • Pediatric Pulmonology & Sleep Medicine
    • Pediatric Rheumatology
    • Pediatric Surgery
    • Sports Concussion & Traumatic Brain Injury Program
    • More Pediatric Divisions
    • Chase Child Life
    • Fit for Healthy Weight Program
    • General Pediatrics
    • Neonatology & Developmental Biology
    • Pediatric Allergy & Immunology
    • Pediatric Anesthesiology
    • Pediatric Cardiology
    • Pediatric Craniofacial Clinic
    • Pediatric Critical Care
    • Pediatric Endocrinology
    • Pediatric Gastroenterology
    • Pediatric Genetics
    • Pediatric Hematology/Oncology
    • Pediatric Hospital Medicine
    • Pediatric Imaging
    • Pediatric Infectious Diseases
    • Pediatric Infusion Center
    • Pediatric Nephrology
    • Pediatric Medical Home Program at UCLA
    • Pediatric Neurology
    • Pediatric Neurosurgery
    • Pediatric Palliative Care
    • Pediatric Pulmonology & Sleep Medicine
    • Pediatric Rheumatology
    • Pediatric Surgery
    • Sports Concussion & Traumatic Brain Injury Program
    • More Pediatric Divisions
  • For Healthcare Professionals
  • Find a Provider
  • UCLA Health
  • myUCLAhealth
  • School of Medicine

 

Admissions Information

Admissions Information

Admissions Information

  • Preparing for an Overnight Stay
  • Preparing Parents and Caregivers
  • Getting Here
  • Overnight Accommodations at the Hospital
  • Lodging Near the Hospital
  • Amenities
  • Pediatric Inpatient Units
  • Patient Confidentiality and Your Contact Information
  • Parent / Guest Tray Program
  • Patient Safety
  • Family and Visitor Guidelines
  • Your Child’s Daily Care and Services
  • Your Child’s Care Team
  • Staying Informed
  • Managing Your Child’s Pain
  • Support Services
  • Resources for Patients and Families
  • Preparing To Go Home
  • Preparing for an Overnight Stay
  • Preparing Parents and Caregivers
  • Getting Here
  • Overnight Accommodations at the Hospital
  • Lodging Near the Hospital
  • Amenities
  • Pediatric Inpatient Units
  • Patient Confidentiality and Your Contact Information
  • Parent / Guest Tray Program
  • Patient Safety
  • Family and Visitor Guidelines
  • Your Child’s Daily Care and Services
  • Your Child’s Care Team
  • Staying Informed
  • Managing Your Child’s Pain
  • Support Services
  • Resources for Patients and Families
  • Preparing To Go Home
  1. Home
  2. Patient & Family Guide
  3. Admissions Information
  4. Amenities

Amenities

Share this

Information desks

Information desks are available to assist with:

  • Locating patient rooms and hospital services
  • Locating UCLA and community services
  • Providing maps
  • Providing a list of hotels and RV parks near the medical center

To contact the hospital’s west-side desk, call (310) 267-9119. To contact the hospital’s east-side desk, call (310) 267-9120.

Internet access

Wireless high-speed internet is available to patients and family members throughout the medical center. Patients and family members need to provide their own laptops and tablets. No password is required to access the internet.

Phone

For your convenience, your child’s bedside phone has its own direct number and is available to you for outgoing calls 24 hours a day. For parents/families of NICU patients, there is one telephone available for each section (or pod) in the unit. Telephone calls inside the UCLA campus and calls to local Los Angeles numbers (selected prefixes within the 310, 323, 213 and 818 area codes) are free. Long-distance calls will incur a charge.

Quick dialing tips:

  • For all phone calls within the hospital or any on-campus departments, dial the five-digit extension (the last five digits).
  • For local calls, dial 8, then 1, then the area code and number.
  • For long-distance calls, dial 80# and wait for an operator to answer. Calls placed through an operator will be charged at a higher rate.

Visitors and families are permitted to use cell phones.

Television

Every patient room in acute-care pediatrics and PICU/PCTICU is equipped with a television.

Faxing and copying

The UCLA Health Office of the Patient Experience, located on Level 1, Suite 1107, can assist with faxing and copying.

Gift Shop

Operated by the UCLA Health Auxiliary, the Gift Shop offers flowers and plants, greeting cards, candy, gifts, toys, games, books, magazines and UCLA signature items. Delivery of gifts to patient rooms is complimentary. The Gift Shop is located on Level 1 and is open Monday through Friday from 9 am to 7:30 pm, and from 11 am to 5 pm on Saturday. To contact the Gift Shop, call (310) 267-9522.

Cashier’s Office

The Cashier’s Office is located on Level 1 adjacent to the Gift Shop. Cash, personal checks, traveler’s checks and most major credit cards are accepted for payment of hospital charges and other services. Office hours are 8 am to 5 pm, Monday through Friday. To contact the Cashier’s Office, call (310) 267-9400.

ATM

For your convenience, an ATM is located near the Gift Shop on Level 1.

Notary Public

If you need a notary public, the UCLA Health Office of the Patient Experience can provide a list of private notary publics who are not affiliated with the university. These private notaries charge for their services. For questions, call (310) 267-9113.

Like Us on Facebook Follow Us on Twitter Subscribe to Our Videos on YouTube Follow us on Instagram Connect with Us on LinkedIn Follow us on Pinterest
  • UCLA Health
  • Find a Doctor
  • School of Medicine
  • School of Nursing
  • UCLA Campus
  • Directory
  • Newsroom
  • Subscribe
  • Patient Stories
  • Giving
  • Careers
  • Volunteer
  • International Services
  • Privacy Practices
  • Nondiscrimination
  • Billing
  • Health Plans
  • Emergency
  • Report Broken Links
  • Terms of Use
  • 1-310-825-2631
  • Maps & Directions
  • Contact Us
  • Your Feedback
  • Report Misconduct
  • Get Social
  • Sitemap
Like Us on Facebook Follow Us on Twitter Subscribe to Our Videos on YouTube Follow us on Instagram Connect with Us on LinkedIn Follow us on Pinterest

Sign in to myUCLAhealth

Learn more about myUCLAhealth