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Patient & Family Guide

Patient & Family Guide

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  1. Home
  2. Patient & Family Guide
  3. Appointments: Call, Click, Come In

Appointment Request

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We’re Here for All Your Child's Healthcare Needs

Providing you with easy access to the best healthcare possible is our priority. Contact us however you like, and we’ll take it from there.

Did you know?
You can now opt in to receive text message appointment reminders. See more below.

Call  

If your child already has a UCLA doctor:

During normal office hours, call your doctor’s office.

After hours, call your doctor’s office. Some offices may offer the Nurse Advice Line, where a nurse can answer medical questions, guide you to the appropriate care, schedule an appointment, or direct you to a UCLA Urgent Care location.

If you are new to UCLA, call 800-UCLA-MD1 (310-825-2631) for a referral to a UCLA General Pediatrician or call 310-825-0867 for a referral to a Pediatric Specialist or request an appointment online.. View a complete list of pediatric services.

Click  

Send a non-urgent message: Contact your doctor’s office through my.UCLAhealth.org, your electronic health record for advice or to request an appointment.

Don’t have an account? Request one today at my.uclahealth.org/mychart/signup

Come In  

Same-day appointments: Call your child's doctor’s office or 800-UCLA-MD1. For locations, visit our outpatient locations

Urgent Care: visit our Urgent Care offices when your child's primary care physician is unavailable and it can’t wait. These offices have extended evening and weekend hours. For locations, visit uclahealth.org/urgentcare

If your child is over 18 months, you can also visit a CVS Minute Clinic near you. Visit cvs.com/minuteclinic for a list of services.

True Emergency, call 911 or go to your closest emergency department.

Opt in for Text Message Appointment Reminders

Skip the phone calls and receive your appointment reminders by text. It’s quick, easy and convenient.

How to sign up

  • Ask at the front desk during your next appointment
  • Opt in through your myUCLAhealth account, under "Notification Settings"

For more information, please call our Patient Support Line at 1-855-364-7052

Standard SMS texting is not a secure method of communication as the unencrypted messages could be intercepted. If others have access to your device, they may have access to the text messages stored on your device. UCLA Health is not responsible for text messages that are lost due to technical failure during composition, transmission, and/or storage. Any fees related to text messaging are the responsibility of the patient or legal guardian of the minor or adult patient.

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