Cornerstone is UCLA's choice of a learning management system (LMS). A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting and delivery of educational courses or training programs. Cornerstone provides a central place for all of UCLA's trainings, customized dashboard, and reporting capabilities.
Answer: You have requested a session that requires manager approval and no additional action is required. The system notifies your UD/Manager that there is a pending request. You will receive notification once your request is approved.
Answer: Notify the acting/proxy manager to assist with the approval process. If the acting/proxy manager is unable to assist, contact the Center for Nursing Excellence at Center@mednet.ucla.edu or call 310-267-3302.
Answer: You must withdraw yourself from the session. From the Cornerstone Welcome page, go to: Transcript > Scroll to the ILT > Click "View Training Details" > Withdraw. Note: If you do not withdraw from the session, you will be marked as a No Show.
Answer: From the Cornerstone Welcome Page, go to: Transcript > Scroll to the ILT > Click View Training Details > Resources > Click the hyperlink(s) to view material(s). If additional support is needed, contact the CENTER for Nursing Excellence at Center@mednet.ucla.edu or 310-267-3302.
Answer: To view the number of contact hours awarded for CE Direct and Lippincott activities, login to CE Direct or Lippincott. Completed CE Direct and Lippincott activities will appear on your Completed Transcript, but to view and print a contact hour certificate you must login to CE Direct or Lippincott.
Answer: If you launched the training directly through CE Direct or Lippincott, it will not appear on your Cornerstone transcript. To Track CE Direct or Lippincott trainings on your Cornerstone transcript, you must launch these trainings from Cornerstone.
Answer: Contact hour certificates are located on the completed transcript. From the Cornerstone Welcome Page, go to: Transcript > Click the word Active > Select Completed > Locate the correct training > Click View Completion Page > Click View My Certificate.
Answer: Send an email to the Training Contact Listed on the Training Details page.
Answer: Contact the department who loaded the training. Contact information is located on the Cornerstone Welcome Page.
Answer: If Cornerstone is not responsive, contact 7-Care to open a ticket
Answer: If your My Profile information is inaccurate, send an email to UCLAHealthHRLMS@mednet.ucla.edu.
Answer: This session has an enrollment restriction. Select another session. If additional assistance is needed, contact Center@mednet.ucla.edu or call 310-267-3302
Answer: Payroll for each session is processed when the session status is complete and the training has moved from the Active Transcript to the Completed Transcript. Evaluations are required for all sessions in Cornerstone and a session is not marked complete until you have submitted the evaluation. To verify a session status, go to: Transcript > Scroll to the session > verify the Status. If the status is Complete, speak with your unit leadership. Note: Written pre-approval from unit leadership is required to use non-mandatory educational hours.
Answer: Cornerstone is limited to one certificate and all provider statements appear on that certificate. Cornerstone certificates include statements from ANCC, BRN, and DPH. Read the certificate carefully as not all types of contact hours are awarded for every session.
Answer: Submit your request to Center Station and select either Continuing Education Activity (Event) or Online Learning Object.
Answer: If your session date has passed, select Completed from the Filters panel. If your session still does not display contact Center@mednet.ucla.edu or call 310-267-3302.
Answer: Send an email to Center@mednet.ucla.edu or call 310-267-3302.
Answer: The course instructor must communicate the change of training hours to each participant's leadership.
Answer: Send an email to Center@mednet.ucla.edu with your name, title, a brief explanation of why you need access to this report and the name of your manager.
Answer: On the Custom Reports Page, locate the Nursing Manager Report and review the Last Run column to see when the report was last refreshed. To refresh the report, Click the down arrow in the Actions column > Click Refresh.
Answer: No, a training cannot be un-assigned. The employee can withdraw from the training. From the Cornerstone Welcome Page, the employee will go to: Transcript > Scroll to the ILT > Click View Training Details > Withdraw.
For assistance with Nurse related trainings please send an email to Center@mednet.ucla.edu or call 310-267-3302.
Please note, if you do not see your direct reports when assigning or approving training, or for LMS technical support, please contact UCLA Health HR at UCLAHealthHR@mednet.ucla.edu.