WORKSHOP DESCRIPTION - CLASS
Crucial Conversations training is a course in best-practice skills for successfully handling high-stakes interactions. The training equips participants with a set of tools and an action plan for building alignment, agreement, and interpersonal communication. Class size is limited so please enroll today. CLICK HERE to view flyer.
All trainings will be held at the UCLA Train Station beginning at 8:00am and ending at 5:00pm
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WORKSHOP DESCRIPTION - ONLINE
Crucial Conversations Online is self-paced, online training that allows participants to learn dialogue skills in small bites, and at their own pace. Participants are guided through activities through a combination of videos, quizzes, articles, journaling, discussion forums and video practice sessions. CLICK HERE to view flyer.
Crucial Conversations Online can be accessed with an internet connection from computers, tablets or smart phones.
CONTACTSFor questions regarding course content, contact:
Jessica Phillips, MSN, RN, BCNPD, BCHPH
Manager, Nursing Professional Development
Center for Nursing Excellence
For questions regarding registration, contact: