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Professional Governance

Professional Governance

Professional Governance
  • Professional Governance at UCLA Health
  • Unit Practice Councils

    Ronald Reagan UCLA Medical Center

    • Main Operating Room (OR)
    • Medical Intensive Care Unit (4 MICU)
    • Neonatal Intensive Care Unit (5N NICU)
    • Perinatal Unit (5 East)
    • Pediatric Intensive Care Unit (5 ICU)
    • Medical-Surgical Specialty Unit (6 West)
    • Neurology and Neurosurgery (6 North)
    • Neuroscience/Trauma Intensive Care Unit (6 ICU)
    • Coronary Care Intensive Care Unit (7 North CCU)
    • Surgical Unit (8 East)
    • Liver Transplant Service (8 North)
    • Transplant Surgical Intensive Care Unit (8 ICU)

    UCLA Santa Monica Medical Center

    • Nethercutt Emergency Department
    • Interventional Services
    • Neonatal Intensive Care Unit ( 2SWW)
    • Post Anesthesia Care Unit (3SW)
    • Orthopaedics (3 North Wing)
    • Adult Surgical Unit (4 North Wing)
    • General Medicine (4 Merle Norman Pavilion)
    • Geriatrics (5 North Wing)
    • Intermediate Care (5 Merle Norman Pavilion)

    Department of Ambulatory

    • Stein Eye Institute (OR)

     

    Resnick Neuropsychiatric Hospital at UCLA

    • Geriatric Psychiatry (4N)
    • Child & Adolescent Services (4 West)
    • Allied Health (Operation Mend)
    • Procedure and Treatment Unit (PTU)
    • Outpatient Surgery Center
    • Medical Procedures Unit (MPU)
    • Neonatal Intensive Care Unit (5N NICU)
    • Medical-Surgical Specialty Unit (6 West)
    • Hematology and Stem Cell Transplant Unit (6 East)
    • Cardiac Observation Unit (7 North COU)
    • Transitional Recovery Unit (TRU)
    • Coronary Care Intensive Care Unit (7 CCU)
    • Transplant Surgical Intensive Care Unit (8ICU)
    • Oncology Unit (4 Southwest Wing)
    • Gastrointestinal Lab (MPU)
    • Resource Team
    • Labor and Delivery Unit (2 Southwest Wing)
    • Adult Intensive Care Unit (4 Central Wing)
    • Geriatrics Unit (5 North Wing)
    • Pediatric Unit (6 North Wing)
    • A Level Merle Norman (AMNP)
    • Post Anesthesia Care Unit (PACU)
    • Main Operating Room (OR)
    • Medical Intensive Care Unit (4 MICU)
    • Perinatal Unit (5 East)
    • Pediatric Intensive Care Unit (PICU)
    • Neurology and Neurosurgery (6 North)
    • Orthopaedics Unit (3 North Wing)
    • Neuroscience/Trauma Intensive Care Unit (6ICU)
    • Surgical Unit (8 East)
    • Liver Transplant Service (8 North)
    • Nethercutt Emergency Center
    • Interventional Services
    • Neonatal Intensive Care Unit ( 2 Southwest Wing)
    • Post Anesthesia Care Unit (3 South Wing)
    • Adult Surgical Unit (4 North Wing)
    • General Medicine Unit (4 Merle Norman Pavilion)
    • Intermediate Care Unit (5 Merle Norman Pavilion)
    • Stein Eye Institute (OR)
    • Geriatric Services (4 North)
    • Child & Adolescent Services (4 West)
    • Allied Health (Operation Mend)
  • Facility Councils
    • Transformational Leadership Councils
    • Structural Empowerment Councils
    • New Knowledge, Innovations and Improvement Councils
    • Exemplary Professional Practice Councils
  • System Councils
    • Empirical Outcomes Council
    • Evidence-Based Practice Council
    • Professional Development Council
    • Research and Innovation Council
  • Coordinating Council
  • Resources
    • U Guide Innovation
    • Professional Governance Events
    • Professional Governance Huddle Messages
    • Professional Governance Quarterly Updates
    • Professional Governance Resource Toolkit
    • Professional Practice Model
    • Re-Igniting the Spirit of Caring
    • Relationship-Based Care
    • RBC / Professional Governance Consultation & Contacts
  • Center for Nursing Excellence
  • UCLA Health
  • myUCLAhealth
  • School of Medicine

Professional Governance

Resources

Resources

Resources

  • U Guide Innovation
  • Professional Governance Events
  • Professional Governance Huddle Messages
  • Professional Governance Quarterly Updates
  • Professional Governance Resource Toolkit
  • Professional Practice Model
  • Re-Igniting the Spirit of Caring
  • Relationship-Based Care
  • RBC / Professional Governance Consultation & Contacts
  • U Guide Innovation
  • Professional Governance Events
  • Professional Governance Huddle Messages
  • Professional Governance Quarterly Updates
  • Professional Governance Resource Toolkit
  • Professional Practice Model
  • Re-Igniting the Spirit of Caring
  • Relationship-Based Care
  • RBC / Professional Governance Consultation & Contacts
  1. Home
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  4. Relationship-Based Care

Relationship-Based Care

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Caring is Our Commitment

Relationship Based Care (RBC) is a culture transformation model and an operational framework that improves safety, quality, patient satisfaction, and staff satisfaction by improving every relationship within an organization. RBC is the way we provide care for our patients, their families and each other. RBC identifies three essential relationships for the provision of humane and compassionate health care. These three relationships are the nurse’s relationship with the patient/family, relationships among colleagues, and the nurse’s relationship with self. It includes principles that shape caring behaviors, and these principles guide the transformation of infrastructure, processes, systems, and practices to support caregivers in all disciplines in creating therapeutic relationships with patients and families.

At UCLA Health, RBC is carried out through professional governance. This includes Unit Practice Councils (UPCs), Facility and System Councils and a Coordinating Council. Professional Governance is a leadership structure that enables health care providers to influence decisions that affect their practice by empowering them to contribute collaboratively as decision makers regarding the nursing practice environment. Professional governance provides UPCs’ a framework that aligns nursing with the organization's overall goals and empowers all nurses to play an important role within our organizations’ strategic plan. In professional governance, each team member is called forth to be a Transformational Leader and helps achieve the Mission, Vision and Values of UCLA Health.


RBC-Logo-300x300.jpg

Resources

  • RBC Implementation Guide (internal access)
  • UCLA RBC Principles (internal access)
  • Seven Dimensions of Relationship-Based Care 
  • Creative Health Care Management Newsletter
    • Relationship-based care articles on leadership, nursing, patient care and culture transformation. 

 

For questions, contact:

Ann Bindra, MSN, RN, NPD-BC, CCRN-K, PHN 
Nursing Professional Development Specialist, Relationship-Based Care Lead
UCLA Health, Center for Nursing Excellence
AnndalosBindra@mednet.ucla.edu 
Office: 310-267-3308

Maria Madden, BSN, RN, NC-BC
Clinical Educator, RBC Co-Lead, RSC Course Coordinator
UCLA Health, Center for Nursing Excellence
MMadden@mednet.ucla.edu 
Office: 310-267-3309

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