Interpreter / Translation and Deaf Services
The UCLA Health Interpreter/Translation and Deaf Services program
provides services to all UCLA Health inpatients, outpatients and
their relatives at no cost. Every attempt is made to provide
services in any language. The service will be provided by an
in-person interpreter, video conference or by telephone.
UCLA interpreters contribute to quality patient care, assuring
effective and efficient communication that increases Limited
English Proficient patients and staff satisfaction resulting in
better clinical outcomes.
Written translation of certain medical documents, correspondence
and patient education materials is available. However, in-house
translation services are limited and some requests will be
referred to outside agencies and independent translators.
Meet our team »
Interpreters/Translators support the UCLA Health mission of
delivering leading edge patient care, education and research one
patient at a time. Our goal is to help Limited English Proficient
patients build a direct relationship with their healthcare
providers through accurate, complete and thorough
interpretation/translation in order to achieve better practice
As part of our commitment to the UCLA Health, we are dedicated to
providing culturally competent services and facilitating access
to health services for Limited English Proficient patients, their
families and visitors through a full-range of language related
services of the highest quality and utility.
To learn more about UCLA Health's commitment to providing
quality and efficient language access services to our patients,
please enjoy the video below:
Video Tele-Interpretation is now available.
Learn more »
Did You Know?
One in five Californians (6-7 million) are
Limited-English Proficient (speak English less than "very
well"). In four counties (Imperial, Los Angeles, Monterey and
San Francisco), between one-quarter and one-third of the
population is LEP.
Download our Brochure
Available in English
& Spanish (PDF)
- Almost 50% of Medi-Cal managed care and Health Family Program
members primarily speak a Language other than English.
- California's Medi-Cal and Healthy Families (SCHIP) managed
care contracts require that HMOs provide medical interpreter
services to all their LEP members.
- Over 200 languages are spoken in California.
- Spanish-speaking Latinos make up one-third of California's
- There are probably fewer than 500 professional health care
interpreters in California and only a fraction of these have been
formally trained in health care interpreting and work full time
as health care interpreters.