The Information Desk or Security desk can help visitors find room location or other hospital services. Both desks are located on the first floor of the hospital near the Main Entrance. Call the Information Desk at 424-259-9915. To reach Security, dial 424-259-9100.
To contact a patient at UCLA Medical Center, Santa Monica, please call the main operator at 424-259-6000.
UCLA Medical Center, Santa Monica is located at 1250 16th Street, Santa Monica, CA 90404. Click here for directions.
Visitors can be good medicine for patients, and we encourage both family members and friends to visit. However, patient well-being remains our primary focus. To ensure quality care for all patients, general visiting guidelines have been established for our hospital. Please review the following guidelines and share them with family members and friends.
Some specialized hospital units may have regulations beyond these general guidelines.
Any information about your diagnosis and treatment must come from your physician. This information will be regarded as confidential and given only to family members designated by you.
Visitors should check with your nurse or at the nursing station before bringing flowers or food and drinks inside your room. Flowers are not permitted in our Critical Care Units.
There are designated areas for visitors on each floor and in our lobbies. Specific waiting areas have been designated for families of patients in Surgery, Critical Care or Outpatient areas. During certain hours, a volunteer is on duty in the Surgery Waiting Room to help keep family members or friends informed about the progress of surgeries.
Several local hotels have offered to provide special rates to the families of our hospitalized patients. Click here to access the list. For more information or assistance, please call Patient Affairs at 424-259-9120 (weekdays) or our Nursing Office, 424-259-8385, (evenings and weekends).
Our Gift Shop, staffed by our friendly volunteers, is open daily to serve the needs of our patients and their visitors. The shop has gift items, clothing, jewelry, magazines, greeting cards, candy, toiletries, flowers and plants. The gift shop is open from 9 am to 5 pm Monday - Friday, and Saturday from 11 am to 4 pm. To reach the gift shop, call main operator (424-259-6000) and ask for ext. 99922.
Our chapel is located on the A level of the Merle Norman Pavilion. Visitors of all faiths are welcome to visit our chapel for worship services, prayer and meditation. A visit from our chaplain, one of our chaplaincy volunteers or a community-based clergyperson can be arranged by calling 424-259-4740.
The cafeteria at our hospital is open 24 hours a day on weekdays, and from 6:30 am to 8 pm on weekends and holidays. Visitors are welcome to eat in our cafeteria at any time it is open.
Vending machines for snacks and beverages are available in several areas throughout our medical center. Ask your nurse or another staff member for the nearest location. These machines are accessible at any time.