This program is for individuals who are personally invited to volunteer for a UCLA Health and/or DGSOM faculty or staff for clinical research and/or educational and academic experience. The Direct Referral Program is designed to expedite your application so you may be processed as quickly as possible. If you wish to volunteer at UCLA Health, but have not been invited by a staff member, you must either identify a supervisor for your volunteer assignment before proceeding, or join one of the other volunteer programs listed on our website.
NOTE: Shadowing Policy
Due to the Shadowing Policy, individual volunteers or students are NOT permitted to shadow physicians or other healthcare professionals as part of their volunteer role. (Regardless if the physician or health professional accepts/invites you to shadow)
- Shadowing is ONLY permitted as part of a UCLA Health/DGSOM approved shadowing program in which the shifts are scheduled and approved by the program supervisors/directors.
- NOTE: The entire Direct Referral program is NOT an approved shadowing program and it does not place or approve volunteers/students for shadowing. The Direct Referral Program consists of invited or accepted volunteers into programs and/or assignments.
- Instead, we strongly encourage students to engage in longer-term, substantive experiences involving patient interaction such as Care Extenders or the General Student Volunteer Program. Please note that the General Volunteer Programs are NOT approved shadowing programs.
1. To get started, please choose which volunteer category you are:
If you will be volunteering in a non-clinical research lab or department through the School of Medicine and your volunteer position does NOT involve:
- Patient or human test subject contact/interaction
- Access to identifiable information
- OR perform any work within clinical areas (i.e. hospital, clinics, etc.)
You will NOT be processed through Direct Referral. You should be processed through the David Geffen School of Medicine; please click here for more information.
Please do NOT contact our office regarding DGSOM Volunteer Services. Please reply to the email sent to you instead, we do not process DGSOM Volunteers at UCLA Health System.
The Ronald Reagan Pre-Assigned Program is for volunteers who have been invited or accepted as a volunteer to assist UCLA Health staff at the Ronald Reagan hospital and/or 200 Medical Plaza for altruistic or humanitarian purposes in patient care areas. (Does NOT include volunteering for DGSOM faculty/staff, research, shadowing programs (except MAPS), or academic purposes).
You will NOT be processed through Direct Referral. Please have your supervisor complete an invitation letter (click here) and submit it to the coordinator, Regina Naanos (email@example.com).
If you are not any of the above, please continue to the Direct Referral Process:
- Age 16 years and older (restrictions apply)
- Age 18 years and older for Clinical Research
- Must have valid government issued ID, driver's license or passport (required for ID Badge)
- Must be able to provide volunteer service ON-SITE at the Westwood/Santa Monica UCLA Campus. May not volunteer REMOTELY.
- Minimum length of volunteer service is one month AND 50 hours
- Policy: Volunteers may NOT start in more than ONE assignment. They must complete 50 hours in their current assignment before adding or transferring into another. (If you are interested in the Ronald Reagan Student Volunteer assignments, you must complete at least a total of 100 hours).
- Policy: Previous or current UCLA Employees may not volunteer in the same department or supervisor.
You are a student or individual invited by UCLA Health/DGSOM faculty to assist with clinical research (IRB-Approved or IRB-Exempted studies). You will be accessing identifiable data, patients/human test subjects, or performing your volunteer research duties in clinical areas.
- The inviting faculty/supervisor must complete and sign the Clinical Research Volunteer Scope Of Duties Form (CRVSOD) for you. (Each volunteer/student must have a form)
- If you will be using a personal device (laptop, mobile device, etc.) for MedNet access, please complete the CRV Personal Device Form.
- If you will be assisting with more than ONE IRB study, please have your inviting PI/Supervisor provide a list of IRB studies and duties. For a template, please have them use this IRB Listing Template.
- For UCLA SRP only: You will also need to submit your approved SRP Contract with/after the CRVSOD form.
- NOTE: please find your sponsor and submit the CRVSOD form at least 2 weeks BEFORE your expected start date (typically the turnaround time to COMPLETE clearances is 1-2 weeks).
You are a student or individual accepted into an Approved UCLA Health/DGSOM Shadowing Program (not including Care Extenders):
You are invited by a UCLA Faculty to assist in other assignments such as School of Dentistry, Academic Purpose, Quality Improvement Projects, etc:
2. Submit the Form for Office Approval:
- You or the supervisor may submit the completed and signed form(s) to Lily Zhang at firstname.lastname@example.org or in person at the Ronald Reagan UCLA Volunteer Services B791 for review. If you or your supervisor do not receive a reply within 2-3 business days, please follow up via email.
3. After Submission of the Form:
- Prospective volunteers may preview the documentations, training and immunizations required for the On-Boarding Appointment here.
- Once the form is approved, you will be emailed instructions to proceed to the On-Boarding Appointment.
- Turnaround time from On Boarding to Final Session is typically 1-2 weeks (with no delays from background checks or immunizations).
- After the On-Boarding Appointment, you are required to attend a Final Processing Session to finalize the volunteer clearance.
STEP 1: Required forms, modules and immunizations
STEP 2: On-Boarding Appointment
STEP 3: Final Processing Session and other pertinent information
For questions regarding the Direct Referral Program, please contact the Direct Referral Coordinator: Lily Zhang
NOTE: if it is a shadowing inquiry, please read the shadowing policy note before contacting the coordinator.