• UCLA Health
  • myUCLAhealth
  • School of Medicine
UCLA Health

UCLA Health
  • About Us
    • What is UCLA Health?
    • Contact Us
    • Your Feedback
    • Accountable Care Organization
    • Awards & Achievements
    • Careers
    • Careers for Physicians
    • Departments - Administrative
    • Departments - Clinical
    • Giving to UCLA Health
    • Health Equity, Diversity & Inclusion
    • In the Community
    • Industry Relations
    • Innovation
    • Leadership
    • News Releases
    • Price Transparency
    • Social Media
    • #TeamLA
    • 340B Program
    Vital SignsLinked Graphic: Subscribe to Health Newsletters
    • Contact
    • Your Feedback
    • Accountable Care Organization
    • Awards and Achievements
    • Careers
    • Careers for Physicians
    • Departments - Administrative
    • Departments - Clinical
    • Giving to UCLA Health
    • Health Equity, Diversity and Inclusion
    • Industry Relations
    • Innovation
    • In the Community
    • 340B Program
    • Leadership
    • News Releases
    • Price Transparency
    • Social Media
    • TeamLA
    • Subscribe to UCLA Health Newsletters
  • Conditions & Treatment
    • Health Library
    • Tests & Procedures
    • Drug Interaction Checker
    • Brain & Nervous System
    • Cancer
    • Children's Health
    • Heart Disease
    • Nutrition & Wellness
    • Pregnancy & Newborns
    • Orthopedics
    • Women's Health
    • Video Library
    • Cancer
    • Cardiovascular
    • Chiropractic
    • Cosmetic Surgery
    • Ear, Nose and Throat
    • Gastrointestinal
    • General Healthcare
    • Neurological
    • Obstetrics/Gynecology
    • See all videos...
    Symptom Checker
    • Video Library
  • Locations

    Hospitals

    • Ronald Reagan UCLA Medical Center
    • UCLA Santa Monica Medical Center
    • UCLA Mattel Children's Hospital
    • Resnick Neuropsychiatric Hospital
    • Institutes and Centers
    • Take a Virtual Tour

    Medical Offices/Clinics

    • Primary Care
    • Specialty Care
    • Immediate Care
    • Emergency Care
    • Outpatient Surgery Centers
    • Community Cancer Care
    • Pediatric Locations
    • Imaging/Radiology
    • Clinical Labs
    • Pharmacies

    Interactive Map

    interactive map

    • Interactive Map
    • UCLA Medical Plazas
    • Locations Coming Soon
    • UCLA Hospitals
    • Take a Virtual Tour
    • Primary Care Practices
    • Specialty Care Practices
    • Immediate Care
    • Emergency Care
    • Pediatric Locations
    • Outpatient Surgery Centers
    • Clinical Labs
    • Pharmacies
    • Other Locations
    • Interactive Map
    • Coming Soon!
  • Medical Services
  • For Patients & Visitors
    • Directions & Parking
    • Appointments
    • Video Visits
    • Medical Chaperones
    • Admissions
    • Preparing For Surgery
    • Patient Services
    • Security & Parking Services
    • Office of the Patient Experience
    • For International Patients
    • Lodging & Nearby Services
    • Around Westwood
    • Gift Shops & Flowers
    • Patient Greeting Cards
    • Coronavirus Resources
    • Log in to myUCLAhealth
    • Billing and Insurance
    • Medical Records
    • Price Transparency
    • Health Encyclopedia
    • Interactive Patient Education Videos (Emmi)
    • FAQs
    • Calendar of Events
    • Secure Email Messages
    • Health Resources
    • Multimedia
    • Download our Apps
    • Doctor on video visit
    • Open Enrollment
    • Visit our Connect Blog
    • Send a Care Compliment
    • Read Health Publications
    • Vital Signs Newsletters
    • Join a Patient and Family Advisory Council
    • Share your Feedback
    • Contact Us
    • Appointments: Call, Click, Come in
    • Video Visits - Telemedicine
    • Medical Chaperones
    • Admissions Information
    • Advance Directive
    • Directions & Parking
    • Patient Services
    • Medical Records
    • myUCLAhealth
    • Smoke-Free
    • Publications
    • Multimedia
    • Health Resources
    • Around Westwood
    • Lodging
    • Preparing For Surgery
    • Patient-focused Technology Council
    • Health Forms
    • End of Life Option Act: Resources & Materials
    • Frequently Asked Questions
    • Secure Email Messages
    • Gift Shops
    • Patient Greeting Cards
  • For Healthcare Professionals
    • Referring a Patient
    • Continuing Medical Education
    • Ethics Center
    • UCLA HealthLink
    • Physician to Physician Access Line (P2P)
    • David Geffen School of Medicine at UCLA
    • Clinical Informatics Fellowship
    • Academic Positions
    • Physician Careers
    • UCLA School of Dentistry
    • UCLA School of Nursing
    • Department of Nursing

    Physician Publications

    • Physicians Update
    • Clinical Updates
    • U Magazine
    • Physician to Physician Access Line (P2P)
    • Physician Careers
    • Clinical Informatics Fellowship
    • Flu Resources for Healthcare Professionals
    • Publications
  • Clinical Research
    • All Clinical Trials
    • COVID-19 Clinical Research
  • Find a Provider
  • UCLA Health
  • myUCLAhealth
  • School of Medicine

COVID-19 Visitor Guidelines

  1. Home
  2. COVID-19 Visitor Guidelines

COVID-19 Visitor Guidelines

Covid 19 visitor guidelines

December 12, 2020

Dear patients and families,

Thank you for choosing UCLA Health for your health care needs. We are committed to protecting the safety of patients, staff, faculty, students, trainees and the general public while maintaining high-quality care at our hospitals in Westwood and Santa Monica and our clinics across the region.

Printer-Friendly PDF

  • Visitor guidelines - letter to patients 12-12-20 (Spanish)
  • Visitor guidelines - letter to patients
  • Visitor guidance poster
  • Family video visit instructions 


Due to the steady rise in community spread of COVID-19, we find it necessary to restrict visitation at UCLA Health Ronald Reagan and Santa Monica Medical Centers, UCLA Mattel Children’s Hospital and Resnick Neuropsychiatric Hospital. New visitation guidelines will go into effect December 12, 2020.

Visitors will no longer be permitted except for the following:

  • Up to two healthy visitors of a patient who, in the judgment of the provider team, is imminently dying.
  • One support person who must be trained on how to care for a patient after discharge or who is necessary to help a patient return home (i.e. drivers).
  • One healthy visitor may accompany a patient reporting for surgery. The visitor will be directed to the surgical waiting room for further instructions.
  • One healthy parent or designee may stay with pediatric patients for the duration of the admission. 
  • One healthy support person may attend the labor and delivery and remain for the duration of the patient’s stay.
  • Children under the age of 18, with the exception of pediatric patients, will not be permitted in the emergency department.
  • One adult visitor will be allowed into the waiting room for adult emergency department patients who are frail, elderly, dependent or are unable to provide a medical history.
  • Clinic visitor guidelines will remain unchanged.

The unit or department director or administrative nursing supervisor in partnership with the medical attending physician will evaluate unique situations that may arise.

In the event a patient may be permitted to receive a visitor, all visitors must:

  • Visitors presenting with visible signs or screened for fever and cough will be turned away.
  • All visitors allowed access to the hospital must wear a designated name tag that must remain visible at all times.
  • Visitors must remain masked and stay with their loved one at all times.
  • Visitation must be for a short amount of time, as appropriate, and based on urgent health, legal or other issues that cannot wait until later.
  • Access points to the hospital will be restricted to the main entrances of the Ronald Reagan UCLA Medical Center and UCLA Medical Center, Santa Monica.

We recommend using the tablet or the phone in your room to connect with and update your loved ones who cannot visit during your stay. If you have questions or need additional information, please call our Office of Patient Experience at (310) 267-9113.

We appreciate your understanding and cooperation.

For additional information, please visit uclahealth.org/coronavirus.


Sincerely,

Johnese Spisso, MPA
President, UCLA Health
CEO, UCLA Hospital System
Associate Vice Chancellor, UCLA Health Sciences

Robert Cherry, MD
MS Chief Medical and Quality Officer
UCLA Health

Richard Azar
Chief Operating Officer
UCLA Health

Karen A. Grimley, PhD, MBA, RN
Chief Nursing Executive
UCLA Health

Facebook Twitter Instagram Youtube LinkedInWeibo
UCLA Health hospitals ranked best hospitals by U.S. News & World Report
  • UCLA Health
  • Find a Doctor
  • School of Medicine
  • School of Nursing
  • UCLA Campus
  • Directory
  • Newsroom
  • Subscribe
  • Patient Stories
  • Giving
  • Careers
  • Volunteer
  • International Services
  • Privacy Practices
  • Nondiscrimination
  • Billing
  • Health Plans
  • Emergency
  • Report Broken Links
  • Terms of Use
  • 1-310-825-2631
  • Maps & Directions
  • Contact Us
  • Your Feedback
  • Report Misconduct
  • Get Social
  • Sitemap

Sign in to myUCLAhealth

Learn more about myUCLAhealth