Immediate Care

When to go to the Emergency Department

If you have a serious condition including stroke, heart attack, severe bleeding, head injury or other major trauma, call 911. Do not take a chance with anything life-threatening. Please go to the closest Emergency Department if you are experiencing any of the following:

• Head Trauma, unconsciousness, chest pain, difficulty breathing
• Severe bleeding, burns, shock, catatonic state, blurred vision
• Compound fractures, poison ingestion, seizures, snake bites

What to Bring

Please have your medical information readily available, including a list of medications that you are currently taking. This information will help the doctor evaluate your health status. Please be sure to bring your insurance card and the name of your primary care physician, as well as photo identification such as a valid driver's license or California ID.

Fees, Billing and Insurance

Our immediate care centers accept Medicare and many insurance plans. Any required co-payments and/or deductibles will be collected at the time of service.

• For patients with HMO insurance plans, please check with your health plan, primary care physician, or assigned medical group to see if your visit is covered.
• If UCLA Medical Group is your assigned HMO medical group, your visit will be covered.
• For patients who do not have insurance or do not have insurance plans contracted with UCLA, payment is expected by cash, check or credit card at the time of service.