• UCLA Health
  • myUCLAhealth
  • School of Medicine
Resnick Neuropsychiatric Hospital at UCLA
Resnick Neuropsychiatric Hospital at UCLA
  • About Our Hospital
    • Welcome
    • Maps & Directions
    • Our Leadership
    • Photo Gallery
    • Facilities and Amenities
    • Quality
    • Shared Decision Making
    • Patient Family Advisory Council (PFAC)
    • Patient Safety
    • Patient Rights
    • Patient Responsibilities
    • Ethical Issues
    • Nondiscrimination Statement
    • Advanced Directives
    • Patient Complaints and Grievances
    • Notification of Firearm Prohibition
  • Patient Care Services
    • Inpatient
    • Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP)
    • Electroconvulsive Therapy (ECT)
    • Transcranial Magnetic Stimulation (TMS)
    • Outpatient Clinics (1-800-825-9989)
  • Child and Adolescent Psychiatry
    • 4 West Unit Schedule and Contact Information
    • Information for Visitors
    • Primary Members of the Treatment Team
    • Accommodations
    • What to Bring
    • Unit Programs, Group Therapy, and Rules
    • Preparing for Hospitalization
    • Other Important Information Regarding your Treatment
    • Your Rights to Make Decisions about Medical Treatment
  • Adult Psychiatry
    • 4 East Unit Schedule Visiting Hours and Contact Information
    • Information for Visitors
    • Primary Members of the Treatment Team
    • Accommodations
    • What to Bring
    • Preparing for Your Hospitalization
    • Your First Day in the Hospital
    • Other Important Information Regarding Your Treatment
    • Your Right to Make Decisions about Medical Treatment
    • Electroconvulsive Therapy (ECT)
    • Transcranial Magnetic Stimulation (TMS)
  • Geriatric Psychiatry
    • 4 North Unit Schedule and Contact Information
    • Information for Visitors
    • Primary Members of the Treatment Team
    • Accommodations
    • What to Bring
    • Preparing for Your Hospitalization
    • Your First Day in the Hospital
    • Your Rights to Make Decisions about Medical Treatment
    • Electroconvulsive Therapy (ECT)
    • Transcranial Magnetic Stimulation (TMS)
  • Patient and Family Resources
    • Information for Visitors
    • Planning for Discharge
    • Planning for Care after Hospitalization
    • Medical Records
    • UCLA Psychiatry App
    • Patient and Family Educational Videos
    • Checklist for Depression
    • Patient Family Advisory Council (PFAC)
    • Helpful Websites
  • Coping and Relaxation
    • Apps for Relaxation and Coping
    • Book Recommendations
    • Dog Therapy
  • UCLA Health
  • myUCLAhealth
  • School of Medicine

About Our Hospital

About Our Hospital

About Our Hospital

  • Welcome
  • Maps & Directions
  • Our Leadership
  • Photo Gallery
  • Facilities and Amenities
  • Quality
  • Shared Decision Making
  • Patient Family Advisory Council (PFAC)
  • Patient Safety
  • Patient Rights
  • Patient Responsibilities
  • Ethical Issues
  • Nondiscrimination Statement
  • Advanced Directives
  • Patient Complaints and Grievances
  • Notification of Firearm Prohibition
  • Welcome
  • Maps & Directions
  • Our Leadership
  • Photo Gallery
  • Facilities and Amenities
  • Quality
  • Shared Decision Making
  • Patient Family Advisory Council (PFAC)
  • Patient Safety
  • Patient Rights
  • Patient Responsibilities
  • Ethical Issues
  • Nondiscrimination Statement
  • Advanced Directives
  • Patient Complaints and Grievances
  • Notification of Firearm Prohibition
  1. Home
  2. About Our Hospital
  3. Patient Complaints and Grievances

Patient Complaints and Grievances

Share this
  • The Stewart and Lynda Resnick Neuropsychiatric Hospital faculty, staff and trainees are committed to providing the highest-quality healthcare available. We want you to be satisfied with the services we provide. If you have a concern or complaint about your care, please direct your comments first to your nurse or doctor.
  • If you are not satisfied with the response you receive to your concern, contact the Patient Relations Specialist for assistance. The Patient Relations Specialist can be reached by dialing (310) 267-9092 or 79092 from a hospital phone. The Patient Relations Specialist is available Monday through Friday, 8 a.m. to 3 p.m., and can assist in directing, handling and resolving patient complaints and grievances. Grievances may include, but are not limited to, abuse of rights, harassment, discrimination, premature discharge or quality of clinical patient care. If you wish to put your grievance in writing, you may write to the Patient Relations Specialist in the Quality Management Department at Resnick Neuropsychiatric Hospital at UCLA, 150 UCLA Medical Plaza, Room 4230C, Los Angeles, CA 90095. There is a Resnick Neuropsychiatric Hospital at UCLA Grievance Form for this purpose. The Patient Relations Specialist will review your concerns and respond upon conclusion of the investigation.
  • If your complaint is specifically related to patient rights and, after talking to our staff, you wish to speak to someone from outside of Resnick Neuropsychiatric Hospital at UCLA, you may call a Patients' Rights advocate at (213) 738-4888. Please refer to the "Patient's Rights Handbook" you were given on admission. The nursing staff has extra copies of the handbook if you have misplaced yours.
Like Us on Facebook Follow Us on Twitter Subscribe to Our Videos on YouTube Follow us on Instagram Connect with Us on LinkedIn Follow us on Pinterest
UCLA Health hospitals ranked best hospitals by U.S. News & World Report
  • UCLA Health
  • Find a Doctor
  • School of Medicine
  • School of Nursing
  • UCLA Campus
  • Directory
  • Newsroom
  • Subscribe
  • Patient Stories
  • Giving
  • Careers
  • Volunteer
  • International Services
  • Privacy Practices
  • Nondiscrimination
  • Billing
  • Health Plans
  • Emergency
  • Report Broken Links
  • Terms of Use
  • 1-310-825-2631
  • Maps & Directions
  • Contact Us
  • Your Feedback
  • Get Social
  • Sitemap
Like Us on Facebook Follow Us on Twitter Subscribe to Our Videos on YouTube Follow us on Instagram Connect with Us on LinkedIn Follow us on Pinterest

Sign in to myUCLAhealth

Learn more about myUCLAhealth