Frequently Asked Questions

Yes, our Leave of Absence Policy allows for a maximum 90 day leave regardless of the reason. Volunteers with no service hours after 90 days will be de-activated from the program and instructed to re-apply. To request a Leave of Absence you must fill out a form. Click here.

Yes, volunteers may switch departments after working their required 100 hours in their initial department. If you wish to switch departments, please schedule an appointment with one of our coordinators by calling our office at (310) 267-8180.

Yes, volunteers need to update their TB test annually. You should receive a reminder notice via e-mail prior to the due date.

Please stay home if you have any illness, or flu-like symptoms, as it may jeopardize the health of our patients and staff. Volunteers should call their direct supervisor, Not the Volunteer Office.

Volunteers may request a letter of recommendation from their direct supervisor after completing 100 hours of volunteer service. Letters of recommendation are at the discretion of the supervisor/manager, and may not necessarily be granted.

For requesting hours of verification and certificate, click here.

Yes, it is imperative that all volunteers sign in with the Volunteer Department. Your individual department may also have sign-in procedures as well. Please adhere to both the Volunteer Office guidelines, as well as your individual department when it comes to signing in your hours.

If you still need additional questions answered, please call the Volunteer Office at (310) 267-8180.