Cheryl L. H.
I'd like to compliment Cheryl L. Harris, a reimbursement specialist in the hematology/oncology department. I am a current patient at UCLA and have recently had to navigate several different out-of-pocket costs that I did not expect to incur. As a young adult patient, unexpected out-of-pocket costs are difficult to navigate, and I appreciate how Cheryl reached out to me and was incredibly communicative in helping me navigate the financial assistance programs related to these costs. She regularly responds to emails promptly and helps me access financial assistance that I would not have been able to access otherwise. Thank you so much for your help, Cheryl!
By: Evan T.
Madi is a great nurse who treated me with great care after my surgery. She is very attentive and friendly. Always taking care to listen to my concerns and doing all she could to make me feel safe and comfortable. I really appreciate her care during my stay.
By: Stephen A.
All of your nursing staff is wonderful in the care that they give. Kathleen was exceptional in that she has a personal quality that makes you feel "seen."
By: Sheryl S.
I want to take a moment to express my heartfelt gratitude for the exceptional care provided by Stella Harding during my mother's recent hospitalization at UCLA Ronald Reagan hospital. From the moment we arrived at the hospital, Stella went above and beyond to ensure that our experience was as smooth and comfortable as possible.
Stella greeted us with warmth and kindness, instantly putting us at ease during a stressful time. Her professionalism was evident as she efficiently handled administrative tasks. What truly stood out, however, was Stella's genuine compassion and empathy. She took the time to listen to our concerns, offering reassurance and support every step of the way. Her caring demeanor provided a sense of comfort during a challenging time for our family.
Furthermore, Stella demonstrated remarkable attention to detail, ensuring that my mother's needs were met promptly and efficiently. Whether it was ensuring my mother had enough water and warm blankets or providing helpful information, she consistently went above and beyond to ensure our comfort and well-being.
In addition to her professional skills, Stella exhibited a genuine passion for her work and a commitment to excellence that was truly inspiring. Her positive attitude and dedication to patient care made a significant difference in our experience at the hospital.
I am incredibly grateful for Stella's exceptional care and compassion. She is a true asset to the hospital, and I cannot thank her enough for her kindness and support during a challenging time. Her exemplary service has made a lasting impression on our family, and I would highly recommend her to anyone in need of compassionate care.
Thank you, Stella, for your outstanding service and unwavering dedication to your patients. You have made a difference in our lives, and we are truly grateful.
By: Zsea B.
I had a breast biopsy this morning and was extremely nervous. Stacy was the nurse and she was excellent at making sure I knew what was happening, efficient at getting it done and so very caring. I could not have been more pleased on how the appointment went. Thank you again Stacy
By: Janet K.
Guadalupe was so kind and patient on the phone. She went above and beyond to answer my question when the hospital billing dept ran me around in circles and Guadalupe even took it a step farther and helped me understand how to avoid a higher charge in the future by having my labs done at the lab instead of at urgent care
By: Sara B.
I would like to compliment Tamela R. for her relentless effort in securing much needed cancer medication on my behalf. Upon hearing an approval was still pending, she went above and beyond expectations to assure my patient care was not compromised. I have been with UCLA for my healthcare 5 years now and the standard of service not only from Tamela who is always kind by getting back to me when I call certainly aligns with the amazing care of my specialists.
By: Leatrice F.
Very friendly staff in Maddie's Room. Kept us informed on patient's status. Thank you!
By: Yosef F.
This is review is long over due. I was referred to Dr. Gabriela Sauder by my oncologist. My previous PCP (who I loved) Dr. Esraghi was out on maternity leave. I was having trouble receiving care without a PCP. I have a very complicated medical history, so I was hesitant about seeing a new physician. And I am admittedly very picky. There was no need to worry, Dr, Sauder was knowledgeable, professional and caring. She runs on time, but I did not feel rushed. Or that she was one foot out the door. She communicates well and answers my questions through the portal with-in the day. This is not common for all physicians. She treated me with respect and kindness.
By: Tina O.
Daniel Uslan M.
This review is specific to Dr. Daniel Uslan, and Dr. Meher K. Singha in the Infectious Disease Department in Westwood. I admit, I was annoyed when I arrived. It took four month wait to get the appointment and a 1 1/2 hour drive. Then, I was told the doctor I was referred to was not there and I would be seeing the "Fellow" (still completing training). I got a little snippy with the receptionist. He assured me I was in good hands, he was patient and kind. I reluctantly stayed. Jon the LVN was professional, caring and funny. Silly Me. Dr. Singha was AMAZING. She took her time, listened to my concerns, had pre-read my consult notes. She carefully explained everything. Then she consulted with her attending, Dr. Daniel Z. Uslan. He came in and spent another 40 minutes with me and reviewed everything and carefully explained his thoughts. In the middle of the visit my husband texted to tell me he had Flu type A, so he was kind enough to write a prescription for prophylactic
Tamiflu. I am very picky about my health care team and I would highly recommend these outstanding physicians.
By: Tina O.
Suua was very attentive to the family and everyone here in the waiting room. His courteous manner and demeanor put us at ease in a very difficult situation for us as a family. The entire staff we came across has been very supportive. Thank you for being so kind 💗
By: Yecenia L.
Sohan was the most thorough and professional person your organization could ask for. He represented himself and UCLA with the utmost professionalism!!!
By: Kennedy C.
Mr. Tate M.
Mr. Tate came to help us clean up when my dad was recovering from a stroke. He went above and beyond just cleaning. He asked me my favorite color, then came back with a bracelet that has a tree, representing a family tree. I still wear this bracelet because it reminds me of his kindness when my family was going through something very difficult. My family still shares this experience and I want Mr. Tate to know how much I appreciated him then and now. Thank you for warming our hearts and your kindness. We appreciate you!
Ronald Reagan UCLA Medical Center
By: Nedjatolla L.
I hope this message finds you well. I am writing to express my sincere gratitude for the outstanding assistance provided by Belinda today.
Belinda went above and beyond in helping me navigate a complex insurance situation. Her compassion, understanding, and most importantly, her empathy were truly remarkable. She actively listened to my concerns and offered words of encouragement that made a significant difference.
Belinda's level of care and dedication to assisting with the insurance matter was exceptional. Her positive impact reflects well on UCLA, and I believe she embodies the qualities that make a service experience truly outstanding.
I wanted to take a moment to acknowledge Belinda's outstanding contributions and express my appreciation for having such a compassionate and empathetic individual on your team. People like Belinda contribute greatly to the positive reputation and atmosphere of UCLA.
Thank you for fostering an environment where employees like Belinda can shine and make a meaningful difference in the lives of those they assist.
By: Deborah W.
Want to get recognize to CT tech Christine Johnson at Encino imaging center. Patient had an urgent/emergent finding on CT and she was able to identify on the initial imaging on the scanner. She appropriately called the onsite radiology physician and initiated protocols to get the patient transferred/admitted to the hospital to received urgent surgery. Patient was stable and calm the whole time but hesitiated to proceed. Patient was not clinically unstable but I feared it was a ticking time bomb. In my opinion, she may have prevented a potentialy bad outcome and possibly saved this patient's life. Tremendous kudos to her!!
By: donald K.
Diana the nurse that was on duty, she was very attentive to the patient's needs and care, and even to the visiting family, she was very nice to offer water or tea. Her gestures are commendable and her professionalism is as well! Her work attitude and gesture of concern to patients and families is what UCLA and the patients and visitors need.
Ronald Reagan UCLA Medical Center
By: Cathy G.
Monica , Peter, Karen. Madison, All staff U.
Every staff member and volunteer we have met at UCLA has been professional, kind, knowledgeable, on time, helpful
By: Michelle B.
Dr Elizabeth K.
after 10 years of working with Dr. Elizabeth Ko, I believe I'm qualified to say she is the best of the best in West Coast Doctors. Always thorough, and with a memory for even the tiniest details about my family's medical history, Dr Ko has kept us in good health.. We are handing over the next generation of our family to her care and have the greatest confidence that she will keep them safe.
By: Strath H.
I was treated with respect and attentiveness by the staff. They addressed me as the unique guest that I was. They were friendly and upbeat. I have spent time at UCSF under similar conditions and did not get treated nearly as well.
Ronald Reagan UCLA Medical Center
By: Marc G.
Share a Care Compliment
Thank a physician, nurse, staff member or volunteer who made a positive difference in your patient or employee experience by sending a care compliment.