Visitor Guidelines

Updated Sept. 28, 2023

The below represents current visitor guidelines for all UCLA Health patient care areas.

Please note: 

  • Beginning October 1, 2023, UCLA Health will observe the following guidelines:

    • Masks are required in patient care areas (ex. patient rooms, clinic suites, and patient waiting areas), inclusive of visitors.

    • Masks are not required for visitors in non-patient care areas, including, but not limited to main lobbies, unit hallways and visitor/family waiting rooms.

    • Masks are required upon entry to ambulatory clinics.

  • Visitors for in-patient visits must check in at the hospitality services information desk for a visitor badge.
  • We strongly recommend that visitors refrain from eating in the patient care areas.
  • If you are experiencing a cough, cold or symptoms of any infectious disease, please stay home.      

Visitor guidelines by patient population

Adult and pediatric inpatients (including shared rooms), labor & delivery patients and NICU babies

  • There may be instances where visitors will be limited due to space, safety, privacy and clinical needs.
  • One overnight visitor per patient is allowed unless safe care is impacted.
  • All visitors must register at the information desk to receive a badge and be symptom-free of any infectious disease.
  • Ronald Reagan NICU: Due to space constraints, visits from children may be limited.

Same day surgery patients

  • There may be instances where visitors will be limited due to space, safety, privacy and clinical needs.
  • Visitors will be assigned to a designated waiting room.
  • All visitors must register at the information desk to receive a badge and be symptom-free of any infectious disease.

Resnick Neuropsychiatric Hospital patients

  • RNPH visitation is designed according to treatment plans and structured scheduling of patient activities permitting two healthy visitors per patient. Visitation cannot be split or shared between multiple visitors. Telephone calls remain available for those unable to visit in person.

    Unit specific visitation:
    • 4E: Monday - Friday: 5:30 - 6:30 pm; Saturday - Sunday and holidays: 2 - 4 pm and 5:30 - 6:30 pm
    • 4N: Monday - Friday: 5 - 6 pm; Saturday - Sunday and holidays: 4 - 6 pm
    • 4W: Monday - Friday: 6 - 7 pm; Saturday - Sunday and holidays: 2 - 4 pm and 6 - 7 pm
  • If patients are in a semi-private room, one patient will have their visitor during regular unit visiting hours and the other patient will have their visitor during the subsequent hour, to be arranged by unit staff.
  • Visitors must visit in the patient's room. 

Emergency Departments

  • Ronald Reagan and Santa Monica Medical Centers: 2 visitors for patients in emergency department rooms and 1 visitor for patients in hallway beds.
    • Pediatric patients: 2 healthy visitors/guardians at a time.
    • Visitors may be asked to leave if the department becomes overcrowded.
    • All visitors must check in with security for a visitor badge, be symptom-free of any infectious disease and stay in the patient's room.
    • Visitors with patients slated for admission must check in at the main lobby information desk to receive a visitor badge prior to going to the patient room.

Ambulatory clinics, infusion areas and labs 

  • All visitors must be symptom-free of any infectious disease.

Questions? 

If you have questions, please contact the Office of Patient Experience during normal business hours at 310-267-9113. In the evening and on weekends and holidays, please contact the main hospital information number and ask to speak to the house supervisor.