COVID-19 Visitor Guidelines

Jan. 20, 2022

The below represents current visitor guidelines for UCLA Health hospitals and clinics.

Please note:

  • Visitors must wear a face mask that covers their nose and mouth at all times.
  • If you’ve tested positive for COVID-19, please postpone any patient visitation until 10 days have passed.
  • If you are experiencing any COVID-19 symptoms, please do not visit.
  • We strongly recommend that all visitors are vaccinated and have received a booster.
  • If you are visiting for multiple consecutive days, proof of a negative COVID-19 test is only required every third day. This means that testing is only required on day 1, day 4, day 7, etc.

Hospital visitors: Vaccine verification requirement

All hospital visitors are required to show proof of COVID-19 vaccination or proof of a negative COVID-19 test prior to visiting a patient in any of our hospitals (Ronald Reagan UCLA Medical Center, UCLA Santa Monica Medical Center and Resnick Neuropsychiatric Hospital).

For those visitors showing proof of a negative COVID-19 test result, specimen collection must have occurred within 2 days of the hospital visit for PCR tests, or within 1 day of the hospital visit for antigen tests. Home tests are not accepted.

This requirement aligns with a California Department of Public Health order from August 11, 2021 (updated Dec. 31, 2021), which applies to all general acute care hospitals in the state.

Visitor guidelines by patient population

Please see our visitor grid PDF  for detailed visitor guidelines by patient population or refer to the below.

Adult patients (no COVID-19)

  • Adult patients (no COVID-19), including semi-private rooms: 1 healthy visitor at a time (fully vaccinated or with negative COVID-19 test result)
  • Adult patients (no COVID-19), near death: 2 healthy visitors at a time. Imminent death determined by clinical team during regular clinical meetings for goals of care discussions.

Labor & Delivery

  • Labor & Delivery (no COVID-19): 1 healthy visitor (fully vaccinated or with negative COVID-19 test result). 1 healthy doula for labor and delivery only (fully vaccinated or with negative COVID-19 test result).
  • Labor & Delivery (COVID Positive): 1 healthy visitor (fully vaccinated and with negative COVID-19 test result). Visitor must stay in room for duration of stay. Operating room entry is restricted due to significant space limitations.

Pediatric patients

  • Pediatric patients (no COVID-19): 2 healthy parents/guardians at a time (fully vaccinated or with negative COVID-19 test result)

NICU babies

  • NICU babies (Ronald Reagan): 1 healthy parent/guardian at a time (fully vaccinated or with negative COVID-19 test result). Due to significant space limitations, 2 healthy parents/guardians at a time only allowed under certain circumstances.
  • NICU babies (Santa Monica): 2 healthy parents/guardians at a time (fully vaccinated or with negative COVID-19 test result).

COVID Positive patients

  • COVID Positive patients: No visitors at this time. Virtual visits are available.
  • COVID Positive patients – Near death: 1 healthy visitor allowed for a 2-hour visit. Imminent death is determined by clinical team during regular clinical meetings for goals of care discussions.
  • COVID Positive – Pediatric patients: 1 healthy parent/guardian at a time (fully vaccinated or with negative COVID-19 test result). Parent must stay in room for duration of stay.
  • COVID Positive – Labor & Delivery patients: 1 healthy visitor (fully vaccinated and with negative COVID-19 test result). Visitor must stay in room for duration of stay. Operating room entry is restricted due to significant space limitations.

Emergency Departments

  • Ronald Reagan UCLA Medical Center ED: No visitors allowed at this time.
    • Exceptions will be reviewed on a case-by-case basis.
    • Exceptions include:
      • Pediatric patients
      • Labor & Delivery patients
      • Patients with disabilities and cognitive impairment
      • Patients at end of life
    • Visitors allowed due to above exceptions must check in with ED security badge, be COVID/flu symptom-free, wear a mask at all times and stay in the patient’s room.
    • If a visitor is waiting for an ED patient to be admitted, they must wait outside the ED, and will only be allowed to visit once admitted patient tests negative for COVID-19.
  • UCLA Santa Monica Medical Center ED: No visitors allowed at this time.
    • Exceptions will be reviewed on a case-by-case basis.
    • Exceptions include:
      • Pediatric patients
      • Labor & Delivery patients
      • Patients with disabilities and cognitive impairment
      • Patients at end of life
    • Visitors allowed due to above exceptions must check in with ED security badge, be COVID/flu symptom-free, wear a mask at all times and stay in the patient’s room.
    • If a visitor is waiting for an ED patient to be admitted, they must wait outside the ED, and will only be allowed to visit once admitted patient tests negative for COVID-19.

Other patients:

  • Adult Oncology patients - Bone marrow transplant and CAR T-cell Program (Santa Monica 4SW and AMN; Ronald Reagan 6 East): 1 healthy visitor at a time (fully vaccinated or with negative COVID-19 test result). No children under 12 allowed.
  • Surgery patients (Same Day): 1 healthy visitor at a time (fully vaccinated or with negative COVID-19 test result). Visitor assigned to designated waiting room.
  • Resnick Neuropsychiatric Hospital patients: No visitors at this time. Exceptions are made on a case-by-case basis to facilitate admission and discharge..
  • Ambulatory clinic patients: 1 healthy visitor who is participating in the visit. For pediatric visits, 2 healthy parents/guardians allowed.
  • Infusion area patients: 1 healthy caregiver with patients who have specific care needs. For pediatric infusion patients, 2 healthy parents/guardians allowed.

Additional details on hospital vaccine policy

For fully vaccinated visitors:

  • To be considered fully vaccinated, you must have completed your original Pfizer-BioNTech or Moderna vaccine series at least two weeks ago or received the single Johnson & Johnson vaccine at least two weeks ago.
  • Hospital visitors must present proof of full COVID-19 vaccination, presenting one of the following state-approved modes:
    • CDC COVID-19 Vaccination Record Card or WHO Yellow Card, which includes name of person vaccinated, type of vaccine provided, and date of last dose administered OR photo of a CDC or WHO vaccination card as a separate document
    • Photo of a CDC or WHO Vaccination Record Card stored on a phone or electronic device
    • Digital documentation of COVID-19 vaccination from a health care provider
  • Please note the proof of vaccination must match photo ID

For unvaccinated or partially vaccinated visitors:

  • If the visitor is unvaccinated or partially vaccinated, they will need to provide proof of a negative COVID-19 test following below guidance: 
    • For PCR tests: Specimen collection occurred within 2 days of hospital visit.
    • For antigen tests: Specimen collection occurred within 1 day of hospital visit.
  • Per the state requirement, PCR or antigen testing is accepted, but any PCR or antigen test used must either have Emergency Use Authorization by the U.S. FDA or be operating per the Laboratory Developed Test requirements by the U.S. Centers for Medicare and Medicaid Services. Home tests are not accepted.
  • Visitors can schedule a COVID-19 test through UCLA Health if they are a patient and a testing appointment is available. Most visitors will likely secure a COVID-19 test more easily through a retail pharmacy, local public health department or other testing site. Visitors must present documentation of the negative result prior to entering our facility.
  • Please allow extra time to complete this verification process.

Helpful resources

Access your COVID-19 digital vaccine record: You can find your digital COVID-19 vaccine record within myUCLAhealth under COVID-19 Information or Immunizations. Within the myUCLAhealth (MyChart) app, you can find your digital record by clicking on the “My COVID Info” icon. If your vaccine info is missing in myUCLAhealth or incorrect, please let your primary care office know.

You can also request your record through the California Department of Public Health’s Digital COVID-19 Vaccine Record website. Please note that UCLA Health has no control over the state vaccine record website. If you have any questions, please see their FAQ or call 833-422-4255.

COVID-19 vaccine information: We encourage every eligible person to get the COVID-19 vaccine. If you haven’t received your vaccine or need to complete your vaccine series, you can find more information about how to schedule your appointment in our COVID-19 vaccine info hub.

Questions about our visitor policy?

If you have questions, please contact the Office of Patient Experience during normal business hours at 310-267-9113. In the evening and on weekends and holidays, please contact the main hospital information number and ask to speak to the house supervisor.

Thank you for entrusting your care with us. We appreciate your patience and cooperation with these important health and safety measures.