What to Bring
Please have your medical information readily available, including a list of medications that you are currently taking. This information will help the doctor evaluate your health status. Please be sure to bring your insurance card and the name of your primary care physician, as well as photo identification such as a valid driver's license or California ID.
Why Choose UCLA?
UCLA provides you, your loved ones and the communities we serve with the finest-quality, easily accessible urgent medical care when your primary care physician is unavailable.
- We offer hours of service that provide an alternative to emergency room visits when your primary care physician is unavailable.
- Your treatment records are readily available to your UCLA primary care physician for follow-up care.
- We refer you to UCLA specialty physicians when your symptoms indicate the need for a specialist.
- No appointment necessary
- Most insurance plans accepted
- Walk-ins and new patients welcome
- Pediatric, adolescent and adult services available
- Regular evening and weekend hours
- Exemplary care by UCLA doctors
- Walk-in care
- Illnesses and injuries including but not limited to sprains, breaks, colds, influenza, ear infections, bladder and urinary tract infections
- Bites, burns, sunburns
- Splints, lacerations, suture removal
- Fever or flu-like symptoms
- Rash or other skin irritations
- Ear and eye irrigation, breathing treatments
- Travel health and immunizations
You Have Options for Care
Our goal is to empower our patients with the information they need to choose the best treatment option possible for their healthcare needs. If you have an injury, sickness or health concern, there are multiple ways to receive care.
Cost-effective care for acute/chronic conditions and preventive care.
Same-day appointments often available.
Urgent medical care for non-life-threatening ailments when primary-care physician is unavailable.
No appointment needed.
Life-threatening conditions, severe symptoms that occur suddenly and unexpectedly.
Most expensive option
Immediate Care vs. Emergency Care
When you need to go to the Emergency Room:
If you have a serious condition including stroke, heart attack, severe bleeding, head injury or other major trauma, call 911. Do not take a chance with anything life-threatening. Please contact the ER if you are experiencing any of the following:
- Head Trauma, unconsciousness, chest pain, difficulty breathing
- Severe bleeding, burns, shock, catatonic state, blurred vision
- Compound fractures, poison ingestion, seizures, snake bites
Fees, Billing and Insurance
Our immediate care centers accept Medicare and many insurance plans. Any required co-payments and/or deductibles will be collected at the time of service.
- For patients with HMO insurance plans, please check with your health plan, primary care physician, or assigned medical group to see if your visit is covered.
- If UCLA Medical Group is your assigned HMO medical group, your visit will be covered.
- For patients who do not have insurance or do not have insurance plans contracted with UCLA, payment is expected by cash, check or credit card at the time of service.