Accepting New Patients
Rania M. Shammas, MD
- Rheumatology
Average rating:
5.0
Star ratings are displayed only for those physicians who participate in UCLA Health’s patient experience survey program and have received a minimum of 30 survey responses.
Burbank Rheumatology & Endocrinology
|
2625 West Alameda Avenue, Suite 518, Burbank, CA 91505
US
About
Dr. Rania Shammas is a board certified rheumatologist and an associate clinical professor of rheumatology at UCLA. She was born and raised in Los Angeles. She completed her undergraduate studies at UCLA and then went to Columbia University College of Physicians and Surgeons for medical school, where she was part of the Gold Humanism in Medicine Honor Society and received the Joseph Garrison Parker Award for arts in medicine. She completed her internal medicine training at Albert Einstein and then her rheumatology fellowship at UCLA. She spent several years in private practice, while also actively participating in teaching and as an investigator for multiple clinical trials before returning back to UCLA. In her spare time, she enjoys musical theater, playing the piano, tennis, and spending quality time with her family.
Languages
Education
Medical Board Certification
Rheumatology, American Board of Internal Medicine, 2010
Fellowship
Rheumatology, UCLA School of Medicine, 2010
Residency
Internal Medicine, Albert Einstein College of Medicine, 2008
Internship
Internal Medicine, Albert Einstein College of Medicine, 2006
Degree
MD, Columbia University College of Physicians and Surgeons, 2005
Recognitions
-
Super doctors, Southern California, 2025
-
Top doctors, Los Angeles Magazine's Top Doctors 2025
- Super Doctors® Southern California, 2024, 2025
- Top Doctors, Los Angeles Magazine, 2024, 2025
Locations
San Fernando Valley
Burbank Rheumatology & Endocrinology
Burbank Rheumatology & Endocrinology
Rheumatology| Endocrinology
Fax:818-840-8089
Hospital Affiliations
Ronald Reagan UCLA Medical Center
Insurance
- Aetna
- Anthem Blue Cross
- Blue Shield of California
- Centivo
- Cigna
- First Health
- Health Net of California
- Interplan (part of HealthSmart)
- Medicare Advantage
- MultiPlan
- UFCM Health System
- Prime Health Services
- Private Healthcare Systems (PHCS)
- TRICARE
- UnitedHealthcare
The list of health care plans above may not be comprehensive and could change.
Please contact your benefits coordinator or health insurance company directly to verify coverage.
Visit our health insurance information page for more details.
Recognitions
- Super Doctors® Southern California, 2024, 2025
- Top Doctors, Los Angeles Magazine, 2024, 2025
Reviews
Overall Rating:
5.0
Star ratings are displayed only for those physicians who participate in UCLA Health’s patient experience survey program and have received a minimum of 30 survey responses.
296 total ratings | 222 reviews
5.0
October 29, 2025
Expert care. Thorough Dx of problems & good plan of care.
5.0
October 29, 2025
Listened to my concerns, interpreted test results, offered solutions
5.0
October 29, 2025
She is wonderful. Always ready to ask and talk. One of the best!!!
5.0
October 28, 2025
Excellent care
5.0
October 27, 2025
Dr Shammas is amazing. She takes such good care of me. I would have never gotten my diagnosis without her tenacity. Don't let her go!
5.0
October 27, 2025
Very caring, knowledgeable and understanding. Gave advise on options and follow through.
5.0
October 25, 2025
Dr. Shama has always been excellent. She is thorough caring and takes time to really understand my unique health profile.
5.0
October 23, 2025
Good.
5.0
October 22, 2025
As always, Dr. Shammas is inquisitive, patient, and answers all my questions. She has good advice and ideas and is always friendly and knowledgeable.
5.0
October 20, 2025
Dr Shammas is one in a million. I am so incredibly grateful for her. She thinks outside the box, listens, takes time and cares.
5.0
October 20, 2025
I started seeing Dr. Shammas about two years ago because I was not satisfied with rheumatologist I had had previously. I can say that I absolutely trust Dr. Shammas I cannot say that about a few of the doctors I have had. She is very knowledgeable and very kind.
5.0
October 20, 2025
Dr Shammas always listens and is very thorough. I always have a great experience with her.
5.0
October 20, 2025
Dr. Shammas is a very caring and thorough. I adore her.
5.0
October 17, 2025
Wonderful as always!
5.0
October 16, 2025
Dr SHAMMAS is kind and attentive. She asks questions and listens
5.0
October 14, 2025
Always appreciate Dr Shammas’ professional manner and her willingness to always answer my questions
5.0
October 14, 2025
She is caring and explains things
5.0
October 13, 2025
Caring, takes her time, seems genuine and very knowledgeable
5.0
October 13, 2025
Dr. SHAMMAS is so thoughtful and thorough. She looks at the situation from all possible angles. I appreciate that about her.
5.0
October 13, 2025
Dr. Shammas is wonderful! She takes her time and listens to you.
5.0
October 8, 2025
Everything was on time , the team was efficient and cordial.
5.0
October 7, 2025
She’s a very professional kind and nice doctor
5.0
October 6, 2025
She took the time to actually look at my MRI's and talk to me. Most doctors rush me through like they want me out of their office - she did not. It felt good to be seen as a human.
5.0
October 6, 2025
dr shammas is my most trusted provider, and has been for years. she always takes into account all of my symptoms and formulates treatment plans that consider my needs and lifestyle
5.0
October 6, 2025
Very professional and she is never in a hurry
5.0
September 30, 2025
Doc was attentive. Explained things well. Very pleasant.
5.0
September 26, 2025
Dr. Shammas is patient, kind, and listens to my concerns. She is knowledgeable and cares about her patient’s well-being.
5.0
September 24, 2025
My doctor addressed all my concerns and came up with good solutions!
5.0
September 24, 2025
The best doctor ever. She’s always empathetic, down to earth, takes her time to think about me and how to help. She’s very intelligent and professional.
5.0
September 23, 2025
Dr. Shammas is caring and experienced. She is wonderful.
5.0
September 22, 2025
Easy check in, no waiting very nice & courteous staff & doctor
5.0
September 22, 2025
Dr. Shammas it’s truly one of the best doctors I have who really cares about your pain, is intelligent, thoughtful and believes and listens to her patient. When you have chronic pain, this is so important while so many other doctors have gaslit me. She’s the best.
5.0
September 19, 2025
Respectful kind and helpful
5.0
September 18, 2025
Knowledgeable pleasant and caring
5.0
September 17, 2025
Dr. Shammas is awesome! She is such a good listener and offers options for different paths of care.
5.0
September 17, 2025
She is knowledgeable and answered all my questions with clarity and patience.
5.0
September 17, 2025
So caring and knowledgeable
4.0
September 17, 2025
Very good as usial
5.0
September 17, 2025
Dr Shammas listened to all my concerns and addressed them appropriately. She was attentive and explained things clearly.
5.0
September 16, 2025
She was extremely thorough. She spent several minutes looking over my past medical history and she asked many questions
5.0
September 11, 2025
Listened, gave unlimited time, didn’t feel rushed. Very thorough in examining past medical records for this first visit with her. Made me feel very comfortable!
5.0
September 10, 2025
Dr Shammis is always very professional and I look forward to seeing her.
5.0
September 10, 2025
Dr. Shammas is excellent! She always takes the time to really listen and is very compassionate. She is extremely knowledgeable and takes the time to explain treatment plans, and answers all my concerns.
5.0
September 9, 2025
She is a professional excellent
5.0
September 9, 2025
Attentive and addressed all my concerns
5.0
September 9, 2025
Very good
5.0
September 5, 2025
Outstanding! Dr. Shammas always goes above and beyond to care for my health issues. I am truly grateful to have her as my Rheumatologist. She is very supportive and detailed in providing me the best care.
5.0
September 5, 2025
Thorough and efficient and pleasant
5.0
September 5, 2025
Took a lot of time to understand my medical history
5.0
September 3, 2025
Dr. Shammas was not only kind, understanding and timely .. she had answers and did the research while she interviewed me and my condition.
5.0
August 29, 2025
She’s a great doctor
5.0
August 27, 2025
Very efficient unhelpful
5.0
August 27, 2025
It went well today because the medicine is finally working! Yay!
5.0
August 27, 2025
This was a first visit with Dr. Shana’s. She went above and beyond what I had anticipated. There was no sense of hurry, just a true desire to understand the whole picture of my current health issues. So thankful for all my outstanding UCLA doctors.
5.0
August 27, 2025
Wonderful experience she is very nice and caring I love her
5.0
August 27, 2025
My doctor is a great one. She is very caring, and I like her very much.
5.0
August 27, 2025
Was Great
5.0
August 26, 2025
Dr. Shammas is my favorite doctor. Listens, cares, recommends. A great physician and an asset to UCLA.
5.0
August 25, 2025
Great experience. Warm friendly staff, great doctor,
5.0
August 25, 2025
A positive experience
5.0
August 25, 2025
She is very knowledgeable, kind and compassionate and understanding
5.0
August 25, 2025
Dr. Shammas is a fantastic provider! She's professional, attentive, sharp and pleasant.
5.0
August 25, 2025
Great Doctor
5.0
August 25, 2025
Dr. Shammas is great at going over my past test results, and explaining what the plan is going forward. She’s also great at communicating that if anything should change, I can come back before our next scheduled visit. I feel like she took her time in the appointment which was appreciated.
5.0
August 21, 2025
Dr. shammas is the most thorough and thoughtful doctor I’ve ever seen!
5.0
August 20, 2025
Dr. Shammas is patient and LISTENS. She is knowledgeable and calming and I feel very lucky to have her on this journey with me.
5.0
August 20, 2025
She is always professional, thorough, takes time to listen, and is just a fabulous person with amazing bedside demeanor
5.0
August 19, 2025
She is excellent doctor
5.0
August 19, 2025
Always thorough
5.0
August 18, 2025
Dr. Shammas was knowledgeable, fast, thorough, and caring. Kind doctor who knows her stuff and loves what she does - can’t ask for more!
5.0
August 18, 2025
She was patient. She listened. She was thorough.
5.0
August 18, 2025
Perfect
5.0
August 13, 2025
Excellent info on my condition
5.0
August 13, 2025
Dr Shamis listens to my concerns.
5.0
August 12, 2025
Dr. Shammas listens carefully to my concerns and asks clarifying questions.
5.0
August 12, 2025
Dr. Shammas was terrific-easy to talk to, she listened, and gave clear explaations
5.0
August 11, 2025
She was helful and explained to me food that can help me with the inflamation and the fooda that I should avoid
5.0
August 8, 2025
The time and attention she takes to make sure I understand. She is so professional and attentive. I am so happy to have this dr. On my side.
5.0
August 7, 2025
Great communication!!!
5.0
August 7, 2025
Personable, timely and responsive
5.0
August 6, 2025
Dr. Shammas is everything I want in a doctor. She is kind, respectful and very intelligent and knowledgeable. I have not been feeling well for over a year and instead of dismissing my desire to get relief she carefully crafted a plan to get me feeling better. I feel so grateful to have such good care especially in these difficult times.
5.0
August 5, 2025
Doctor Shamas is an excellent doctor. I trust her and feel very fortunate to be under her care. She takes the time to know how I am feeling, reviews in detail the lab work that was ordered and explains clearly the next steps.
5.0
August 5, 2025
She answered all guestions I had.
5.0
August 5, 2025
Informative, and on point.
5.0
August 4, 2025
Dr Shammus listens to everything and gives thoughtful and knowledgeable feedback. She is the best.
5.0
August 4, 2025
Dr. Shammas is an excellent physician. She’s knowledgeable in her field. I value her suggestions in diagnosis, medications and plan for treatment. She’s easy to talk to and very thorough.
5.0
August 2, 2025
Dr. Shammas is so very good at listening to me ( not all doctors will listen to a patient) she is also so very knowledgeable and always has suggestions that will make my problematic issues with RA easier.
5.0
July 31, 2025
Good
5.0
July 25, 2025
Dr. Shammas was thoughtful, compassionate and helpful as usual.
5.0
July 24, 2025
Dr Shammas has been very helpful and makes sure to provide the best care to me
5.0
July 23, 2025
She listens to me and answers all my questions. She is friendly and never rushes my appointment. Great doctor.
5.0
July 23, 2025
Very thorough. Dr Shammas spent 40 minutes with me. On time for my appt.
5.0
July 23, 2025
She always takes time to listen to all of my concerns and is fully invested in our appointment
5.0
July 21, 2025
Dr Shammas was attentive and addressed my concerns.
5.0
July 21, 2025
As always, Dr Shammas is caring and listen to the patient's concerns.
5.0
July 21, 2025
She always listens and goes over all of my reports with me and answers any questions that I may have. She also gives me advice on ways to avoid any problems or issues that might be coming up. She’s the best.
5.0
July 21, 2025
Dr. Shammas is top tier in expertise and kind compassion.
5.0
July 18, 2025
Very good
5.0
July 18, 2025
Love her! She listens and has helped my pain and inflammation go away. She is the best!
5.0
July 16, 2025
Dr Shammas, as always is thorough, efficient and asks pertinent questions and listens to my concerns
5.0
July 16, 2025
Professional, understanding and great investigating of my concerns
5.0
July 14, 2025
I was quite pleased with my doctor because she was patient enough to listen & respond to my questions.
5.0
July 14, 2025
Dr. Shammas is always very engaging. She remembers details about me that’s outside of my medical visit. She takes time when asking how I’m feeling, symptoms if any, etc. I don’t feel rushed.
5.0
July 11, 2025
Great doctor
5.0
July 4, 2025
Very easy to talk to. She took a lot of time with me.
5.0
July 2, 2025
Excellent and informative appointment.
5.0
July 1, 2025
She was professional, thorough and was willing to listen to patient.
5.0
July 1, 2025
Dr. Shammas was very thorough. I spent an hour with her. She discussed and answered all my concerns
5.0
June 30, 2025
She is amazing and so knowledgeable. Dr Shammas is always looking at the white picture. With autoimmune issues, that is really important.
5.0
June 28, 2025
Dr Shamas is kind and thorough. She listens!
5.0
June 27, 2025
Dr. Shammas is thoughtful and listens to what I have to say. She presents options in a clear, concise and easily understandable language.
5.0
June 27, 2025
I'm a complicated patient and she was very thorough
5.0
June 26, 2025
It’s been a long time since I’ve met with a doctor as warm and thorough as Dr. Shammas.
5.0
June 25, 2025
Very knowledgeable and informative. She was very pleasant.
5.0
June 25, 2025
Dr.Shammas is Great
5.0
June 25, 2025
Always, have positive visits with Dr Shammas
5.0
June 24, 2025
My experience with Dr Shammas has always been pleasant. Dr Shammas is an excellent Rheumatologist.
5.0
June 24, 2025
Dr. shammas is caring, empathetic, and the best. Thank you for helping me get my life back.
5.0
June 20, 2025
Dr.Shammas is extraordinary. A rare gem of expertise and genuine care.
5.0
June 20, 2025
I love Dr Shammas. She is so talented in what she does. She take her time to look at all results and provide you with options and true honest opinion. I so trust her opinion 1000 percent. What more can you ask for
5.0
June 18, 2025
Was great
5.0
June 17, 2025
Dr. Shammas was very attentive, answered my questions and did not rush
5.0
June 16, 2025
The doctor listen my concern
5.0
June 16, 2025
Love her. Explains things in layman terms. The office staff is excellent.
5.0
June 16, 2025
Caring and compassionate!
5.0
June 12, 2025
Doctor was thorough, paid attention, carefully reviewed my chart. Couldn't ask for better.
5.0
June 10, 2025
Very pleased, Doctor very good going over my health record and overall care. I’m very pleased with Dr. Shammas and her staff.
5.0
June 9, 2025
Dr. Shammas is clear and concise and very thorough. She has been my doctor for many years and I’m totally satisfied with her care.
5.0
June 9, 2025
Clear, informed, ON TIME.
5.0
June 5, 2025
Answered my questions. Appears genuinely concerned
5.0
June 3, 2025
She was knowledgeable and friendly.
5.0
June 2, 2025
She was very comprehensive and explain things in a way that I could understand. She took the extra time to find out more about my previous health issues in order to better understand what was my concerns now. I really thought she was an excellent doctor.
5.0
June 2, 2025
Dr. Shammus is consistently professional, kind, thorough, and very knowledgeable.
5.0
May 27, 2025
Was great
5.0
May 22, 2025
I love Dr Shammas She is kind, compassionate, and takes her time with me She’s the best!
5.0
May 22, 2025
Very knowledgeable and good listener
5.0
May 22, 2025
Very good
5.0
May 21, 2025
Very knowledgeable and thorough. Took her time with me and listened.
5.0
May 21, 2025
Timely, thorough, attentive
5.0
May 16, 2025
She listened to me and took my health concerns seriously. She gave clear explanations and follow up steps.
5.0
May 14, 2025
Very good as usual
5.0
May 13, 2025
She is a wonderful doctor
5.0
May 13, 2025
LOVELY. Dr. Shammas listened to me, read all of the paperwork I brought, was kind, was thorough. She cared and she listened to me. She is an angel among us
5.0
May 12, 2025
It went great.
5.0
May 12, 2025
Dr, shammas is awesome
5.0
May 12, 2025
Dr. Shammas is a wonderful doctor! Caring, kind and patient. I appreciate the time she spends helping me. No one better in my book.
5.0
May 12, 2025
Great as always
5.0
May 8, 2025
Empathetic and caring doctor. Amazing provider!
5.0
May 8, 2025
Dr. Shammas is very attentive and considerate
5.0
May 7, 2025
Caring and informative
5.0
May 6, 2025
Excellent Dr.
5.0
May 6, 2025
Dr Shammas carefully reviewed my chart and discussed my past health issues as well as current meds.
5.0
May 6, 2025
Dr. Shammas was very nice and very thorough. She spent a lot of time with me and I feel I’m in good hands.
5.0
May 5, 2025
My Dr. listens and asks questions. Been my doctor for a while and really cares about patient safety and health
5.0
May 5, 2025
I call on Friday schedule an appointment for coming Monday. Doctor excellent listen to concern and pains
5.0
April 30, 2025
I love Dr. Shammas! My favorite doctor at UCLA.
5.0
April 30, 2025
they are truly kind and warm from the three people at the reception desk to the first person who takes the vitals all the way to the doctor.
5.0
April 29, 2025
The Dr. Is wonderful.
5.0
April 28, 2025
Always a great experience with Dr. Shammas.
5.0
April 26, 2025
She took The time to listen to my history. She analyzed my symptoms & history & made excellent recommendations.
5.0
April 25, 2025
Very good
5.0
April 22, 2025
Great Dr. expert on my multiple conditions. Very Helpful with my questions.
5.0
April 17, 2025
Very thorough review of my tests.
5.0
April 14, 2025
Dr. Shammas was today, as always very friendly, knowledgeable and professional. I am very happy with her help.
5.0
April 14, 2025
Very attentive and explained the situation very well
5.0
April 11, 2025
Dr. Shammas is a very kind and caring person. She gave me adequate time and listened carefully to all my concerns I like that she referred back to my tests and previous notes from former visits.
5.0
April 8, 2025
Good docor Good visit
5.0
April 7, 2025
It is generally a pleasant t experience with Dr Shammas whom I’ve grown to trust and respect. She is always thorough and forthcoming when I have questions. I never feel rushed.
5.0
April 4, 2025
I had many issues to discuss. Dr Shammas addressed all of them thoroughly. I appreciated her empathy and patience.
5.0
April 4, 2025
Thank you for your consideration.
5.0
March 19, 2025
Love Dr and her caring staff.
5.0
March 18, 2025
Dr Shammas always takes time to really listen and is very thorough. Can’t say enough good things about her care.
5.0
March 17, 2025
She is through and caring
5.0
March 13, 2025
Very knowledgeable and easy to talk to. Showed great care and concern.
5.0
March 7, 2025
Very friendly doctor and staff. Doctor took the time to get to know me and medical history. Thank you!
5.0
March 5, 2025
Dr Shammas is the best
5.0
March 5, 2025
Dr. Shammas is a phenomenal Doctor! She is very thorough and truly cares for her patients to ensure they are highly cared for. She goes above and beyond!! I am truly blessed to have her as my Dr. and I hope she never leaves UCLA.
5.0
March 4, 2025
Dr Shammas is the best. She always takes her time listening to what I have to share. We discussed nutrition and exercise together with my medications. My RA has been controlled because of these conversations every time I have a check up.
5.0
February 26, 2025
It was an online conversation. It worked well and was easy. She listened and I spoke and I listened and she spoke.
5.0
February 26, 2025
My video appointment went well. My doctor asked many questions and listened to my answers. She gave me time to ask questions and we discussed my issues.
5.0
February 25, 2025
All doctors should be as focused as Dr Shammas is on her patient care. I always look forward to my appointment with her.
5.0
February 24, 2025
Caring and helpful
5.0
February 20, 2025
Very thorough
5.0
February 19, 2025
Dr Shammas is very thorough and professional. She listens and responds with compassion and understanding.
5.0
February 18, 2025
Great communication skills and really makes me feel confident I am getting the best care. She is wonderful.
5.0
February 12, 2025
She was great- genuinely interested in my well being
5.0
February 11, 2025
She was informative, answered my questions and discussed other causes other than RA
5.0
February 11, 2025
Addressed all of my needs.
5.0
February 10, 2025
Awesome
5.0
February 6, 2025
Dr. Shammas listens to my concerns thoroughly and always asks clarifying questions to make sure we’re on the same page with my treatment. She is respectful and kind, she is the best rheumatologist I have had.
5.0
February 5, 2025
Doctor Shammas is an excellent doctor, very knowledgeable, with great attention to detail who takes the time to understand the patient’s health history as well as the changes occurred since the last visit. She is clear in her explanations, is easy to talk to and I never feel she is rushed.
5.0
February 5, 2025
Excellent carec
5.0
February 3, 2025
Was Great
5.0
February 1, 2025
Dr. Shammas was thorough and respectful as always
5.0
January 29, 2025
Dr. Shammas is an excellent rheumatologist. Compassionate, caring, knowledgeable, truly one of the best I've had at UCLA Health. I fell I'm in good hands with her and I hope to be her patient for many long years.
5.0
January 29, 2025
I love Dr. Shammas, not only she is very professional but she is also very nice and kind, she listens very careful to all my concerns and she has been very helpful finding the RA medication that is right for me.
5.0
January 29, 2025
Very professional very attentive as always
5.0
January 27, 2025
I am thrilled with Dr. Shammas. I was referred to her and completely happy. She is very thorough.
5.0
January 27, 2025
Thorough, thoughtful, and informative
5.0
January 25, 2025
Dr. Shammas has been my rheumatologist for almost 10 years. She’s been very helpful.
5.0
January 25, 2025
She’s easy to talk to and listens to my concerns. She gives me suggestions and makes sure I have enough medication. She’s wonderful!
5.0
January 24, 2025
She listened, thought carefully about my case, and gave good advice.
5.0
January 22, 2025
Dr. Shammas is excellent!
5.0
January 16, 2025
Very good, efficient and professional.
5.0
January 15, 2025
Very happy to see and spoke to my doctor
5.0
January 14, 2025
Good experience
5.0
January 13, 2025
She seem to take her time and give us a plan for now and what the future may possibly hold and how to get a hold of her
5.0
January 13, 2025
Outstanding! Very kind and professional.
5.0
January 12, 2025
The front desk were very courteous when I arrived and Dr. Shammas was friendly and she reviewed my medical history thoroughly before started to ask questions and check my medical situation. She is very knowledgeable and extremely attentive and caring towards my needs. The doctor is truly great in every aspect during my visit.
5.0
January 10, 2025
Everything A OK
5.0
January 9, 2025
Attentive and cared for
5.0
January 8, 2025
Took long time to explain my situation very attentive and caring
5.0
January 7, 2025
Dr. Shammas is by far one of the best rheumatologist I’ve ever been to. I’ve been a chronic pain patient For 17 years. She’s not only incredibly knowledgeable, but has the perfect bedside manner and really cares about her patients She also treats my mom and my mom loves her as well. She is a true asset to UCLA!
5.0
January 6, 2025
I like Dr. shammas a lot, she is very thorough, professional and helpful.
5.0
January 6, 2025
She's patient let you ask questions then gives you answers that are understandable to someone who's not a doctor. Always the best.
5.0
January 3, 2025
Excellent care. Front desk staff are respectful, welcoming, and efficient. Dr. Ramona Shammas listens well and explains things in a way I can get clarity and is helpful is actively taking steps in my care.
5.0
December 17, 2024
I love my doctor. She is so thorough and listens to me. She is also the one i trust the most.
5.0
December 12, 2024
Dr. Shammas is very knowledgeable and listens very carefully to my concerns. She really cares about my issues and she makes me feel like I have paths to recovery.
5.0
December 9, 2024
Great doctor
5.0
December 5, 2024
Very thorough and good with people
5.0
December 5, 2024
She is so knowledgeable, helpful and caring.
5.0
December 5, 2024
She was kind, and thorough and she listened well.