All of our hospitals in Westwood and Santa Monica and our clinics across Southern California remain open to serve the community. Learn how you can meet face-to-face with a UCLA Health provider by video for the same high-quality care as an in-person visit.
No problem! If you are new to UCLA, call us at 800-UCLA-MD1 (800-825-2631) for a referral to a UCLA doctor or get started here.
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Many UCLA Health primary care and specialty care providers have the capability to conduct a video visit (virtual visit). Please call your doctor's office directly or 800-825-2631 to schedule your video visit. While we are trying to convert as many in-person visits as possible to video visits, some appointments still warrant in-person visits. Please keep existing appointments unless directed otherwise.
Video visits are covered by most health plans and are also covered by Medicare during the COVID-19 public health emergency.
Please note that many usual "face-to-face" services can be provided via video technology. However, preventive services such as well child checks and annual exams cannot be billed via telehealth. If these services are provided they will be billed as an “office visit via telehealth” and applicable insurance copayments and deductibles will apply.
Yes, UCLA Health uses a HIPAA-compliant method for conducting video visits. This means the information is securely transmitted and is treated the same way it would be if you were meeting with your doctor in person.
If you experience any technical problems, call the MyChart Technical Support line at 855-364-7052.
Download Video Visits Tip Sheet | En Español
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