Patient Advocates

Patient Advocates at UCLA Health are available to assist patients and their family with any non-medical question or concern. They assist patients and their family members with various concerns that relate to their overall experience at UCLA. Such issues may include, but are not limited to, quality of care, staff interactions, access to care and general assistance and information. All interactions between patients, or their representative, and our Patient Advocates are kept confidential.

Our Goal

To ensure the patient experience within UCLA Health is as pleasant and comfortable as possible.

How We Accomplish Our Goal

1. Being proactive in assisting the patient and their family with their needs to the best of our ability while visiting UCLA Health
2. Being visibly available during your stay
3. Facilitate communication between patients, their family, and their care providers
4. Provide patients, their family, and staff with essential education such as:
   1. California Advance Health Care Directive
   2. Patient Rights and Responsibilities