Care Compliments

Great help,knowledgeable and friendly always asking if I need anything.

By: Robert H.

Dr. David Sarraf is an exceptional physician. I've been treated by him for 20 years, and he consistently exhibits excellent skills and excellent bedside manner. He is a great asset for UCLA medical.

By: Barry K.

I am extremely grateful that you were my surgeon. Thank you for your wonderful care, professional expertise and skills. My family and I love your amazing personality and sense of humor! Dr. Chandler you are the best!

By: Elena H.

Absolutely outstanding nurse. Thank you so much for making my time in the hospital fun and easy. Your professional care, personality and attitude is amazing, thank you from me and my family!

By: Elena H.

This is my father's first visit here. He has a list of medical conditions, and Dr Hoesterey went through them one after another with very detailed questions with great patience. Because my dad doesn't speak English, he patiently wait for the translation to go back and forth, and making sure my dad get all the information he needs. He did a whole set of screening very thoroughly, provide some recommendations and explain the reason very well.
One thing is his schedule is very very full, hard to get one if you want to be seen sooner.

By: Simon S.

This is my father's first visit here. The level of care is exceptional the moment we passed through the front desk. Dr Run stops by to say hello when we are with the nurse to get the blood sugar tested. Then, we went to the treatment room. He go through the whole history about my father's health problem, including the possible cause of my father's diabetes. He kindly correct an error in our medical record about the current insulin my dad is taking after reading through the medication description sheet. He also went through my father's other medical condition to make sure the diabetes management is well coordinated with his other health care needs. The nurse interrupted us twice about his upcoming patient, but Dr Yu doesn't rush us, go over the next steps, the reason for doing so, and a possible long term plan for better management of blood sugar. We had such an amazing experience here, and it well worth the 3 hour traffic and the high insurance copy because of the hospital location.

By: Simon S.

Catherine is the most attentive, most informative, & most caring nurse I probably have ever encountered. I can ask her millions of questions without her getting mad like most nurses and doctors do. She keeps me in the loop with EVERYTHING which I really appreciate and she continuously checks on me where as in the past I've had nurses go their whole 12 hour shift without checking on me. She goes above and beyond and makes the whole hospital experience a truly good one.

By: Ariana A.

On July 25, 2019 I had a scheduled TEE/Cardioversion with Dr. Yang. I was extremely impressed with the compassion and kindness provided by Isabel before, during and after my procedure. I was very anxious about having this procedure and I'm not proud to share that I am not an easy patient to deal with. Isabel's professionalism and outstanding competence, helped me feel less anxious and more comfortable as things progressed with my procedure. I also felt very safe and well cared for because of her actions throughout the procedure. She is an excellent practitioner and I wanted to recognize her for her sincere, caring compassion that she provided me with at a difficult time. I appreciated being able to experience such a high level of nursing care from Isabel. She clearly represents and supports the highest standard of safe, compassionate and quality care that is associated UCLA Health.

By: Frances W.

Alyssa went and continues to go above and beyond. When securing admittance into an ALF for my mother and facing weeks of delay in getting a doctor to complete the forms, Alyssa and Dr Adachi came through the day before transfer date and got the forms completed. Alyssa then called me before she left for home to make sure our urgent need had been meet. And today, Alyssa followed up on our pressing safety issue for my mother. Both Alyssa and Dr Adachi have exceeded our expectations. I feel my mother and stepfather are well taken care of in their hands. Thankyou, thankyou, thankyou!

By: Gailyn F.

From Day one, Dr. Prabaker has been beyond amazing with my care. She has made me feel secure and safe in regards to taking care of my body. She is very kind and attentive to my medical needs. She goes out of her way to make sure I am happy with any tests or procedures she recommends. I can honestly say that I fully trust Dr. Prabaker for I know she is extremely good at her job. UCLA is very lucky to have such an amazing doctor on their medical team.

By: Sahid L.

Ms. Ballner, exemplifies the true nature of being a volunteer! I'm a Veteran and God has placed the two of us in the exact right location at the exact right time! Betty has a sweet spirit about her, her demeanor is calming and reassuring and she's got a great ear for listening too!!! She was such a blessing to me... y'all have a 🌟 volunteer in Betty!

By: John H.

I could not thank them enough-
Dr Nabili & Dr Kim are the BEST of the best, top notch specialists. Their knowledge & expertise are unparalleled; but what touched me the most was their genuine concern & compassion toward me all throughout the process. From my consultation leading up to my surgery & after. They have exceeded my expectations, they are truly God-sent. Thank you for these amazing Doctors who went out of their way to see me through my condition & treatment. I'm beyond blessed to have found these doctors.

By: Geraldine M.

While in the hospital for head surgery, this nurse was excellent and responsive. All care partners were wonderful. I don't recall her name spelling but she's on the sixth floor west.

By: Kai P.

Best nurse I had while my time spent here, explained stuff well easy to communicate with but for the most part she took good care of me wether I needed something or not. I wanna say thank you for everything.

By: Benjamin C.

In 1959, I had an ASD repaired there in Westwood. It was quite an experience for an almost 6 year old kid. Hardly a day goes by and something will trigger a memory of what happened. It was all experimental and and my parents went into it with very little hope. But, having been 60 years ago this September, I am still here and have never had any negative effect from the surgery. The staff always took special care and was the most pleasant memory of the whole experience. Thank you,
Ted

By: Ted M.

Dr. Williams is hands down an exceptional doctor. My husband and I are from Southern California but live in Dubai at the moment. We decided to come back to California to have our first baby at 36 weeks pregnant. As you can imagine, we were wanting to find the best doctor possible when arriving to the US. We lined up 2 doctors to have initial appointments with. We met Dr. Williams first and she made such an incredible impression for us right away. She was patient with our millions of questions, understanding, extremely knowledgeable, gentle and kind. We connected with her immediately.

When we went to meet the second doctor (who had close to 100, 5 star reviews and barely was able to squeeze us in for an appointment) we couldn't help but miss Dr. Williams. We knew she was the perfect doctor for us and our daughter.

We continued to see Dr Williams and with each visit, we became closer to her. We trusted her with all her decisions and knew she always had our best interest. She was extremely accommodating and always available to see us if we had any questions or concerns.

Once our daughter was born, she continued to visit us daily in the hospital. Dr. Williams didn't just come in for 5 minutes for a fast check (like the other doctors) but instead took the time to genuinely ask how we were doing, feeling and overall well being. Dr. Williams has become much more than just a doctor, she has become our friend and we always look forward to seeing her. We highly recommend her to anyone wanting a doctor that will exceed your expectations.

By: Natalia G.

As much as I have been regularly annoyed and disappointed by UCLA's clumsy and cumbersome systems of procedure, I was almost overwhelmed by the gracious and compassionate care I was given by Nursing and attendant staff during my recent outpatient surgery at UCLA Santa Monica. I was prepped and handled with utmost respect, and my concerns answered with professional and amiable responses. The kindheartedness of the PTU and PACU staff and their professionalism reassured me I was in good hands, and I believe encouraged me to visualize a positive outcome for my surgery, which is no small thing. It was plain to me from the jump that the PTU and PACU staff loved where they worked, which along with their evident love for their jobs eased my mind. My experience has caused me to recalibrate my (now seemingly trivial) complaints regarding UCLA Medical, which I shall now lay off to the problems of all immense institutions.

By: Michael K.

Been there twice and she has always been so sweet, positive and makes everyone feel 'cared' for. Does a good job handling everything up front solo too.

By: suzy K.