Meet Our Team
While each member of our team brings a unique set of skills and experiences, together we specialize in improving care and enhancing patient experience.
Whether you are a patient, family member, UCLA Health employee or other professional, we are always ready to help. Learn more about us and about our work.
Eric Kwok
Director
Eric’s primary responsibilities include redesigning care pathways, implementing process and quality improvements, and assessing return on investment. He brings experience in analytics and data analysis. He earned a B.A. in English and Political Science from the University of California, Berkeley.
Emily Bangar-Martinez, MHA
Specialist
Emily brings experience in performance improvement, hospital operations, and strategic initiatives to the ValU Care Redesign team. She holds a Master of Health Administration from USC and has led clinical and operational redesign efforts using Lean methodologies to streamline processes and reduce length of stay. She is passionate about leveraging data analytics and process optimization to drive lasting improvements in healthcare delivery. Outside of work, Emily enjoys traveling and spending time with her family and her dog, Daisy.
Courtney Boland, BS
Senior Specialist
Since joining the ValU team in 2023, Courtney has led the development of the organization’s first EMR-embedded clinical care pathway and co-leads the surgeon preference card supply optimization program. After graduating Boston University with a B.S. in Biomedical Engineering and a concentration in Technology Innovation, Courtney began her professional career with 8 years of management consulting experience. When not in the office, you can find her on the ski slopes, at a music festival, or in a movie theater.
Jiaying Gallati, MPH, MDiv
Specialist
Jiaying joins UCLA Health with 10+ years of project and program experience in healthcare, academic, and tech settings, as well as frontline care experience as a hospital chaplain. Jiaying holds a M.P.H. in healthcare management from UCLA and a M.Div. from Harvard Divinity School. She started her career as a disability case manager and helpdesk analyst before pursuing chaplaincy and healthcare management. She’s passionate about improving system processes that impact frontline care quality. She enjoys spending quality time with family, reading, and thrift shopping.
Anthony Rodriguez, MBA
Specialist
Anthony joins the ValU Care Redesign team with experience leading healthcare operations and performance improvement initiatives across outpatient dialysis centers, partnering with clinical teams to improve quality, patient outcomes, and operational efficiency. He earned his MBA from Rice University and is passionate about using process improvement and data-driven solutions to enhance healthcare delivery and the patient experience. Outside of work, Anthony enjoys traveling, staying active, watching sports, and spending time with family and friends.
Kellyn Rogers, MHA
Specialist
Kellyn joins the ValU Care Redesign team after completing her Master of Health Administration at USC, where she also earned a B.S. in Health Promotion and Disease Prevention. She brings a foundation in digital marketing and hospital administration, shaping her perspective with both creative insight and data-driven thinking. Kellyn is especially passionate about advancing women's health and improving maternity care delivery. Outside of work, she enjoys swimming and riding her bike to the beach.