How to Sign Up for myUCLAhealth

Two Ways to Sign-up for myUCLAHealth

myUCLAhealth offers patients personalized and secure on-line access to portions of their health information. It enables you to securely use the Internet to help manage and receive information about your health.

Self-Sign Up

Patients have the option to request an activation code on our website (myUCLAhealth.org); this option is not yet available on our MyChart mobile app. This applies to ADULT patients only.

Instant Activation

Due to the rapid expansion of Telehealth, as a result of COVID-19, clinic staff can now remotely sign-up patients for myUCLAhealth via Instant Activation. Feel free to give them a call.


Self-Sign Up

Patients have the option to request an activation code on our website (myUCLAhealth.org); this option is not yet available on our MyChart mobile app. This feature applies to ADULT patients only.

On the website’s log in page, click on the “Sign Up Now” button and then under “No Activation Code?” click on the “Sign Up Online” button.  
Please fill out the required information and then you will be led through a series of questions that will be directly linked to our third party verification system.

myUCLAhealth new user prompt with SIGN UP NOW button
No Activation Code? prompt with SIGN UP ONLINE button
Request an Activation Code form
Copyright 2019 Epic Systems Corporation. Used with permission notice.

You will receive an activation code via email or text within 2-4 business days or an email with next steps on how to sign up for myUCLAhealth.

If you are a new patient, please present in-person at your next doctor’s visit with photo identification to sign up for myUCLAhealth.


Instant Activation

Due to the rapid expansion of Telehealth, as a result of COVID-19, our clinic staff can now remotely sign-up patients for myUCLAhealth via Instant Activation. With one click, they can send patients an email or text message with a link to sign up for myUCLAhealth. Feel free to give them a call.

Email

myUCLAhealth patient email sample

 

Text

myUCLAhealth patient sample text message

If you need proxy access to your child’s/loved one’s medical record, a consent form may be required. A UCLA Health representative will discuss this with you, if applicable.


What is a proxy?

A proxy is a person who has been granted access to view another patient’s health information.

How do I request proxy access to my child’s/loved one’s medical record?

We recommend that you contact your doctor’s office for assistance.
Under normal circumstances, proxy access must be done in person. However, due to COVID-19, we are making exceptions. Temporarily, your doctor’s office can now provide proxy access over the phone, as long as certain criteria is met.

No consent forms required for children 0-17 years old.

However, if your child is between the ages of 12-17 (which is considered an adolescent in the state of California), verbal consent from the teen must be obtained prior to granting proxy access.

Note: Proxies of adolescents ages 12-17 will have limited access to the teen’s medical record (i.e., Health Issues, Allergies, Immunizations, and Test Results) and will not have access to past and future appointments (which enables video visits), hospital admissions, letters, referrals, clinical notes and medications/refill requests. If you are interested in a video visit for your teen, we encourage you to allow the teen to have his/her own myUCLAhealth account so that a video visit is possible. Your clinic can assist with scheduling an appointment and temporarily providing instant activation over the phone and proxy access due to COVID-19.

For information about the California Confidentiality Law, please visit the National Center for Youth Law or the California Adolescent Health Collaborative.

How do I request proxy access to an adult patient’s medical record?

If you’re wanting proxy access to an Adult patient’s account, the patient must complete a consent form, which the doctor’s office is prepared to discuss further with the patient.

Reminder: Don’t forget our new Proxy Invite feature. Patients can now invite someone to have full access to their medical record. Both parties must be active myUCLAhealth patients. Follow these steps to invite someone:

  1. Click on Your Menu.
  2. Scroll to Sharing.
  3. Click Share My Record.
  4. Fill out the required information and click Send.

The person you invited will receive a message. Once the invite is accepted, the person must provide the patient’s date-of-birth before access is granted.

What if diminished capacity is involved?
If you’re wanting proxy access for a child/loved one with diminished capacity (including an adolescent between the ages of 12-17), there is a consent form that must be completed and signed by the doctor to  confirm that diminished capacity does exist. Once that form is completed, the doctor’s office can provide proxy access.


Your secure online health connection

Need help using myUCLAhealth?

Call our 24/7 Patient Help Desk 855-364-7052 or email [email protected].

Download myUCLAhealth App

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