To request a Verification of Hours ONLY, Volunteers can also view all of their hours online via the Volunteer Dashboard under Log Book Reports even when inactive. If you prefer an official document, then please email your designated program coordinator:

To request a Certificate of Completion, please off-board with your program coordinator first.

To off-board: Volunteers must "complete" the program with a minimum of 100 hours recorded in order to be eligible for the certificate of completion. Complete an Exit Request online via your Volunteer Dashboard and select "Request Certificate" (Certificates cannot be sent by email, only mail).

Certificates can take 1-2 weeks or more to process. 

Previous Volunteers:

The UCLA Health Sciences Volunteer program was also previously known as the Direct Referral Program. 

If you would like to request your hours from your previous role in the Direct Referral Program or you recently off-boarded from the UCLA Health Sciences Volunteer Program, please complete the above instructions. Please note, the rules still apply and certificates cannot be issued if you did not off-board properly. 

NOTE: our database system does not keep inactive records that are more than 5 years old, please request your hours as soon as you off-board from the volunteer program or as soon as possible before the 5-year mark. 

For any additional questions NOT listed in our FAQs, please contact the UCLA Health Sciences Volunteer Office.