Care Compliments

Dr. Jason Lee provides consistently exceptional care to his patients. He is professional, knowledgeable, compassionate, respectful, and passionate about his work. My husband and I are deeply grateful for the opportunity to be under Dr. Lee's care for a number of years now.

By: Asya K.

Nadine and Eddie were two of my post op care staff and I just want to say how wonderful they were! Post-op can sometime be difficult for me with headache, pain and nausea and these two UCLA staff people were caring, professional and even had me laughing after surgery! They really exemplified the UCLA Patient Care! No wonder you are #1 in the State and #4 in the Nation with people like Nadine and Eddie on your Post Operative Surgical Staff! Thank you!

By: Karol H.

Dear Jackie,

I wanted to take a moment to express my heartfelt gratitude for the exceptional support you've provided in coordinating my care with Dr. Sangmee Bae and Dr. Sravani Penumarty. Your reliability, expertise, and unwavering commitment to excellence have made a profound difference in my experience.

Your dedication exemplifies the UCLA Medical Center's core values of compassion, integrity, and excellence. You truly are an angel behind the scenes, ensuring that every detail is handled with the utmost care and precision. Your efforts not only facilitate seamless coordination but also bring a sense of comfort and reassurance during a crucial time.

It is clear that your work goes above and beyond expectations, and I sincerely hope that your remarkable contributions are recognized and rewarded accordingly.

Thank you once again for everything you do.

By: Kimberly N.

She is a fantastic nurse! The first time she was my nurse & reviewed my chart & lab results she immediately identified an issue with my heprin level results due to the draw coming from the same line causing inflated results which left me under anticoagulated. This had been going on for 5 days & she was the only nurse to catch it, & thankfully correct it. Due to my extreme hypercoagulable condition, this was a lifesaving catch. She is great in all areas of care, checking & making sure my lines were functioning properly, updating chart w detailed information about my request for rheumatology consult. She was the 3rd nurse I brought it up to and the only one to document it. When the attending came by & they spoke outside of my room she came and updated me with what was discussed for my plan moving forward. Was continually attentive & made me feel safe in her hands. Truly appreciate her, she's one of the rare ones.

By: Jennifer M.

Nurse Milani was only my nurse during my nurses breaks, but in that short time she made a significant impact on my care. If I had any concerns she would immediately msg the attending and get it taken care of, things I had been trying to handle for 24 hrs, she fixed in 10 min. She is so knowledgeable and able to address a multitude of questions. Mostly she is willing/happy to go way above and beyond for patients. I could write pages on how much she helped me while in Neuro ICU, it's impossible to thank her enough. Truly thank you.

By: Jennifer M.

I would like to share my experience with Dr. Jennifer Chew and the UCLA Health staff at 3500 Lomita #300 in Torrance. A valued service you all provide there is that every visit is thorough. We always go over my current medications and medical questions about symptoms and issues. Dr. Chew takes her time with me to understand how I feel and to see how she can help me. I appreciate Dr. Chew recommending I see a specialist to make sure all my medical concerns are being covered. The office staff went over paperwork with me before seeing the doctor and after my appointment to make sure I had everything covered and no lingering questions unanswered.

By: Pamela N.

I wanted to share my appreciation for Belinda, who recently assisted me during a very challenging time. My husband and I are relocating to Los Angeles as he undergoes a transplant, and after being transferred four times and disconnected twice, we finally received the help we needed.
Belinda guided us through the complexities of Medicare Advantage plans with incredible patience and care. She kept checking in to make sure I was okay and reminded me to take care of myself too. Her kindness and understanding truly touched my heart. Because of her, our expectations of care are high, she made us feel confident that UCLA is the right choice.

Please let Belinda know how much her support meant to me.

Anne

By: Ann H.

Dr. Meagan Wong helped me tremendously. I was in so much pain and she trusted my reporting of symptoms to start treating me before the test results came back rather than letting me suffer in pain until the test results came. The treatment started helping immediately and on day three I felt cured! She even followed up by making a note on my test results and explaining that the main thing is if the treatment is working to continue it. I am so grateful for her! She helped take away my pain and I even played soccer last night I felt so good!

By: Sara B.

I am writing to share my heartfelt appreciation for the exceptional care and empathy I received from Belinda, a member of your Referrals team. In a time when navigating the healthcare system can be particularly challenging, especially as a senior, Belinda has made all the difference in my experience with UCLA Health.

From the moment I reached out for assistance, Belinda took the time to patiently help me find a provider, understanding my unique needs as an individual who is retired from UCLA. Her guidance through the process was not only thorough but also filled with genuine compassion. She reassured me, showed me how to navigate the system, and made me feel like I truly mattered.

This is not the first time I have had the pleasure of interacting with Belinda, and I certainly hope it will not be the last. Her warm and patient demeanor, coupled with her deep empathy, made me feel valued and cared for. In an age where it's easy to feel rushed or overlooked, Belinda's approach was a refreshing reminder of the importance of personal connection in healthcare.

I believe that UCLA Health is fortunate to have someone like Belinda on their team. She exemplifies the values of patient care that make UCLA Health stand out, and I wanted to ensure her efforts do not go unnoticed. It's because of professionals like her that I continue to trust UCLA Health with my care, even after moving out of the country.

Thank you for your attention to this message, and I hope Belinda receives the recognition she so richly deserves.

With love Lorna

By: Lorna C.

I just wanted to thank Dr. Scott Hahm for helping me while my regular gastroenterologist Dr. Tina Storage (whom I also love) was out of the office. I got test results which indicated I needed treatment while Dr. Storage was away and he was able to step in seamlessly and work with Graciela to help me get the medication I needed. The entire team at UCLA Health North Hollywood Specialty Care has been excellent, so I feel in good hands no matter what the circumstances. Thank you, Dr. Hahm, for coming in clutch!

By: Michelle C.

I just wanted to thank Graciela who worked with Dr. Scott Hahm to help me while my regular gastroenterologist (the wonderful Dr. Storage) was out of the office. I got a diagnosis that needed treatment and they went the extra mile to help me get the medication I needed. While everyone I have encountered at UCLA Health North Hollywood Specialty Care has been kind and professional, I really wanted to express my sincere gratitude to Grace for her hard work, as well as for keeping me informed and reassured every step of the way.

By: Michelle C.

Dr. Lindsay Wells is a superior physician in every way a patient would hope for. She is knowledgeable, quickly responsive to questions, and has a wonderful bedside manner. Her health care plans for me have significantly improved my quality of life. I will recommend her highly to others.

By: Helene M.

Noriko was the best nurse we have ever had! She was extremely attentive and compassionate. She went above and beyond to ensure I was comfortable and safe. She went the extra mile to turn a difficult situation into a more manageable one. She clearly has a calling for this field and is amazing with the care she provides for her patients.

By: Kouri A.

Ryan was very observant and conscientiously noticed that my father was a little too easy to rouse while on a ventilator and increased his sedation (appropriately per doctor's orders) to ensure my father was comfortable and safe. Ryan was very thorough and careful and we deeply appreciate how proactive Ryan was with keeping my father comfortable.

By: Todd J.

Jessica was only with us for one shift, but was an incredible shift it was. Jessica was with us on day of discharge and provided motivational interviewing. She was joyful, supportive, and inspirational providing the cherry on top to an incredible hospital stay.

By: Talene C.

Joanna made our experience nothing short of incredible. She has a unique ability of exhibiting diligence with warmth and kindness, always with a smile. It is clear how much she genuinely cares and enjoys the work she does. Joanna is the ideal example of a wholesome patient care provider. We feel fortunate to have had her part our treatment journey.

By: Talene C.

I am thankful for meeting Dr. Justin Hayase during my stay at UCLA! After spending months of countless ER visits at several different hospitals, with no reasoning or solution to my symptoms Dr. Hayase was the only doctor who was able to diagnose me. He is kind, professional, and very knowledgeable in his field. He recommended surgery for my condition and eased my way through it, not once but twice. Now I am lucky enough to remain as one of his patients. Thank you, Dr. Hayase!

By: Mario T.

Just wanted to take a moment to recognize Diana's great work ethic and charismatic personality. I can genuinely say that despite the type of day I am having she manages to put a smile on my face. She is relatable and treats everyone as if "it mattered". She's always on the go taking care of business ensuring her station and even others (salad bar or drink station) are clean and presentable. She definitely deserves recognition.

By: Diana J.