Patient Safety Resources & Information
Grievance filing
If you have a complaint, we encourage you to contact our Patient Affairs representatives, who are available to assist you in any way in working through your situation. Otherwise, you may file a complaint with either of these two agencies regardless of whether you choose to use the hospital's grievance process.
The Joint Commission
Fax complaint: 630-792-5636
Email complaint: [email protected]
You may also write to:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
The California Department of Public Health
Los Angeles District Office
3400 Aerojet Avenue, Suite 323
El Monte, CA 91731
626-569-3724 or toll free 800-228-1019
Thank you for joining our partnership
If anything seems unsafe about your care or care environment, or if you identify something that we can improve, please let your nurse know or contact us at the following:
Ronald Reagan UCLA Medical Center
Patient Affairs 310-267-9113 x79113
Resnick Neuropsychiatric Hospital at UCLA
Ombudsperson 310-267-9092 x79092
UCLA Santa Monica Medical Center
Patient Affairs 310-319-4670 x94670