Appointments & Visitor Guidelines

COVID-19 Appointments & Visitor Guidelines

Below are frequently asked questions related to COVID-19 appointments & visitor guidelines. Click on another category to the left to see more FAQs.

For more information on coronavirus, visit


Yes, UCLA Health has remained open throughout the COVID-19 pandemic. If you have a medical appointment, procedure or screening that you would like to schedule, we're here to help. Please contact your doctor through myUCLAhealth, call 310-825-2631 or complete new patient appointment request.

Yes. UCLA Health has implemented the most effective infection prevention policies for our patients and staff so that you can feel safe when coming in for care.

Yes. Many primary and specialty care providers have the capability to conduct a video visit. Please call your doctor's office directly or 310-825-2631 to schedule your video visit. Learn more about video visits here.

Our more than 250 medical clinics and hospitals have rigorous infection prevention policies in place, including:

  • Pre-screening for patients, visitors and staff before they enter a medical clinic or hospital
  • Visitor restriction policies
  • Universal masking
  • Physical distancing in all shared spaces
  • Enhanced disinfection and sterilization procedures in exam rooms and on high-touch surfaces, such as elevator buttons and digital screens
  • Diagnostic or screening COVID-19 test for patients before some surgeries and procedures

Feel free to call your primary or specialty care clinic for specific details about infection prevention practices at that location.

Our physicians are also available for telemedicine appointments and video visits if you don't require an in-person visit.

For information about dental or orthodontist services or appointments, visit the UCLA School of Dentistry Patient Care page.

Yes. We offer a full array of surgical procedures from complex to non-emergency surgeries. To schedule your surgery, please reach out to your provider through myUCLAhealth or call 310-825-2631.

No. Please do not delay preventive care appointments because you’re concerned about COVID-19. We have rigorous infectious prevention policies in all our more than 250 medical clinics and hospitals. Talk to your primary care physician if you have any questions.

You can find our updated visitor guidelines here.

Please note: Visitors presenting with visible signs of fever, cough or other flu-like symptoms will be politely asked to wait outside the office.